Safari pinwheels and Mac runs slow in one account, lots of "nsurlstoraged" crash reports

Question

Level 1

8 points

Safari pinwheels and Mac runs slow in one account, lots of "nsurlstoraged" crash reports

Safari now usually takes a long time to open windows and tabs and enter urls. Sometimes this makes everything else on this user account slow. The problem does not exist in other user accounts. The problem still exists when doing a safe boot.

I'm not sure when the problem first started but I did notice the Mac and particularly Spotlight ran slower after manually installing the OS X El Capitan 10.11.2 Combo Update. I rebuilt the Spotlight index using the System Preference method and through Onyx. I've reset the SMC.

I've also cleared cookies, disabled Safari extensions, and manually deleted the "com.apple.Safari" folder from ~/Library/Caches. Maybe not in the right order or timing though.

Checking the Console I see in the User Diagnostics Reports section many "nsurlstoraged" crashes listed. Sometimes new ones get generated without the user doing anything, often if not always new ones are generated when a new tab or window is opened.

Here's an example nsurlstoraged crash report minus most of the "Binary Images" section:

Process: nsurlstoraged [860]

Path: /usr/libexec/nsurlstoraged

Identifier: nsurlstoraged

Version: 760.5.1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: nsurlstoraged [860]

User ID: 501

Date/Time: 2016-06-03 09:53:07.770 -0700

OS Version: Mac OS X 10.11.5 (15F34)

Report Version: 11

Anonymous UUID: E411A541-9861-5B4D-6C9B-BCD80B3D1BAA

Time Awake Since Boot: 6000 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: com.apple.cookied.cookieserver

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00007fbbbdb0d885

Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x7fbbbdb0d885:

MALLOC_SMALL 00007fbb8c000000-00007fbb8d000000 [ 16.0M] rw-/rwx SM=PRV

-->

STACK GUARD 00007fff556e7000-00007fff58ee7000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff9af0df72 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff9af0d3b3 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff8b2f91c4 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff8b2f868c __CFRunLoopRun + 1356

4 com.apple.CoreFoundation 0x00007fff8b2f7ed8 CFRunLoopRunSpecific + 296

5 com.apple.CoreFoundation 0x00007fff8b3399b1 CFRunLoopRun + 97

6 com.apple.CFNetwork 0x00007fff8752b407 _nsurlstoraged_main + 851

7 libdyld.dylib 0x00007fff8f5135ad start + 1

Thread 1 Crashed:: Dispatch queue: com.apple.cookied.cookieserver

0 com.apple.CFNetwork 0x00007fff87543cfd CompactCookieHeader::getEnumeratedString(CookieData::FieldNames) const + 239

1 com.apple.CFNetwork 0x00007fff87543ac3 CompactCookieHeader::assertCookieValid(unsigned char) const + 75

2 com.apple.CFNetwork 0x00007fff874acc52 CompactCookieArray::assertCookiesValid(unsigned char) const + 182

3 com.apple.CFNetwork 0x00007fff874acb7f CompactCookieArray::fastValidateAndReturnOrReleaseAndReturnNil(CompactCookieArr ay const*) + 19

4 com.apple.CFNetwork 0x00007fff8768fcdf BinaryCookieStorage::readCookiesFromStream(__CFReadStream*, MemoryCookies*, __CFData const**) + 427

5 com.apple.CFNetwork 0x00007fff8758e1fe DiskCookieStorage::readFileToCookies(MemoryCookies*) + 168

6 com.apple.CFNetwork 0x00007fff8758db13 DiskCookieStorage::initialize(MemoryCookies const*) + 207

7 com.apple.CFNetwork 0x00007fff8769a003 PersistentCookieServer::completeInitialization(__CFString const*) + 941

8 com.apple.CFNetwork 0x00007fff8765f9b7 ___ZN12CookieServer27completeInitializationAsyncEv_block_invoke + 24

9 libdispatch.dylib 0x00007fff9821c93d _dispatch_call_block_and_release + 12

10 libdispatch.dylib 0x00007fff9821140b _dispatch_client_callout + 8

11 libdispatch.dylib 0x00007fff9821603b _dispatch_queue_drain + 754

12 libdispatch.dylib 0x00007fff9821c707 _dispatch_queue_invoke + 549

13 libdispatch.dylib 0x00007fff98214d53 _dispatch_root_queue_drain + 538

14 libdispatch.dylib 0x00007fff98214b00 _dispatch_worker_thread3 + 91

15 libsystem_pthread.dylib 0x00007fff895744de _pthread_wqthread + 1129

16 libsystem_pthread.dylib 0x00007fff89572341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff9af14efa kevent_qos + 10

1 libdispatch.dylib 0x00007fff98217165 _dispatch_mgr_invoke + 216

2 libdispatch.dylib 0x00007fff98216dcd _dispatch_mgr_thread + 52

Thread 3:

0 libsystem_kernel.dylib 0x00007fff9af145e2 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff89574578 _pthread_wqthread + 1283

2 libsystem_pthread.dylib 0x00007fff89572341 start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fff9af145e2 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff89574578 _pthread_wqthread + 1283

2 libsystem_pthread.dylib 0x00007fff89572341 start_wqthread + 13

Thread 1 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x00007fff876f14b0 rcx: 0x00007fbbbdb0d885 rdx: 0x00007fbbfbe40999

rdi: 0x00007fbb8c80a657 rsi: 0x00007fbbbdb0d885 rbp: 0x000070000007f550 rsp: 0x000070000007f550

r8: 0x0000000000000003 r9: 0x00000000ffffffff r10: 0x000070000007f570 r11: 0x0000000000000206

r12: 0x00007fff87543bd0 r13: 0x000000000000000a r14: 0x00007fbb8c80a657 r15: 0x00007fff876f158c

rip: 0x00007fff87543cfd rfl: 0x0000000000010246 cr2: 0x00007fbb8bc17000

Logical CPU: 0

Error Code: 0x02000170

Trap Number: 133

Binary Images:

0x106519000 - 0x106531fff nsurlstoraged (760.5.1) <A17C7877-2B5E-36B6-9AC5-644F244E9790> /usr/libexec/nsurlstoraged

0x7fff69279000 - 0x7fff692b025f dyld (360.22) <A468D85E-D8D6-3461-8C99-49D3B9ACFC63> /usr/lib/dyld

0x7fff87477000 - 0x7fff876feff3 com.apple.CFNetwork (760.5.1 - 760.5.1) <EE9426D1-F11C-3DD4-AE08-EA29AEB27177> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff87811000 - 0x7fff8784fff7 libGLImage.dylib (12.1) <BB1F1A93-5101-3906-AB17-8D83FCB200F9> /System/

…

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1799

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=176.2M resident=0K(0%) swapped_out_or_unallocated=176.2M(100%)

Writable regions: Total=36.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=36.2M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Activity Tracing 2048K 2

Dispatch continuations 4096K 2

Kernel Alloc Once 4K 2

MALLOC 18.3M 13

MALLOC guard page 32K 7

Process Corpse Info 2048K 2

STACK GUARD 56.0M 6

Stack 9824K 6

VM_ALLOCATE 20K 3

__DATA 8312K 142

__LINKEDIT 91.5M 4

__TEXT 84.7M 146

__UNICODE 552K 2

shared memory 32K 6

=========== ======= =======

TOTAL 276.9M 329

VIN,iMac (21.5-inch Late 2009), OS X El Capitan (10.11.5), 12 GB of RAM, 500 GB hard drive

Posted on Jun 3, 2016 10:59 AM

Reply

Answer 1

pinkstones

Level 5

4,246 points

Jun 3, 2016 11:09 AM in response to Cocobeanie1

Please post the results of your EtreCheck report. It's a diagnostics tool developed by a trusted and respected contributor here, and it will allow us to see what is installed on your hard drive in the way of applications, drivers, plugins, extensions, etc. No sensitive information is included in the report, such as names, e-mail addresses, or serial numbers.

Reply

Answer 2

Linc Davis

Level 10

209,739 points

Jun 3, 2016 11:53 AM in response to Cocobeanie1

Please back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Cookies/Cookies.binarycookies

Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Reply

Answer 3

Cocobeanie1 Author

Level 1

8 points

Jun 3, 2016 11:42 AM in response to pinkstones

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-03 11:35:15

Download EtreCheck from https://etrecheck.com

Runtime 3:33

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Beachballing

Description:

Safari now usually takes a long time to open windows and tabs and enter urls. Sometimes this makes everything else on this user account slow. The problem does not exist in other user accounts. The problem still exists when doing a safe boot.

Hardware Information:ⓘ

iMac (21.5-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo CPU: 2-core

12 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1920 x 1080

System Software:ⓘ

OS X El Capitan 10.11.5 (15F34) - Time since boot: about 3 hours

Disk Information:ⓘ

Hitachi HDT721050SLA360 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (88.99 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N ()

USB Information:ⓘ

HP Deskjet D2300 series

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Hitachi-LG Data Storage Inc Portable Super Multi Drive

Apple Card Reader

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/3rd Party Utilities/DiskWarrior 5/DiskWarrior.app

[not loaded] com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-02) [Support]

/System/Library/Extensions

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-05-23) [Support]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-05-23) [Support]

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 163 Apple tasks

[running] 67 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 44 Apple tasks

[loaded] 159 Apple tasks

[running] 88 Apple tasks

Launch Agents:ⓘ

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

Launch Daemons:ⓘ

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-04) [Support]

User Launch Agents:ⓘ

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

User Login Items:ⓘ

DiskWarriorStarter Application (/Applications/3rd Party Utilities/DiskWarrior 5/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Other Apps:ⓘ

[running] jp.co.canon.cijscannerregister.62112

[loaded] 398 Apple tasks

[running] 174 Apple tasks

Internet Plug-ins:ⓘ

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

iPhotoPhotocast: 7.0 (2010-03-31)

QuickTime Plugin: 7.7.3 (2016-02-07)

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-05-23)

Safari Extensions:ⓘ

Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-03-13)

3rd Party Preference Panes:ⓘ

None

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 410.26 GB

Destinations:

iMac Time Machine - SBP 4TB [Local]

Total size: 1.00 TB

Total number of backups: 13

Oldest backup: 7/3/15, 2:38 AM

Last backup: 2/13/16, 9:23 AM

Size of backup disk: Too small

Backup size 1.00 TB < (Disk used 410.26 GB X 3)

Top Processes by CPU:ⓘ

42% SafariDAVClient

24% WindowServer

11% com.apple.WebKit.WebContent(10)

7% Safari

3% com.apple.WebKit.Networking(2)

Top Processes by Memory:ⓘ

1.02 GB com.apple.WebKit.WebContent(10)

939 MB kernel_task

221 MB Safari

172 MB mds_stores

147 MB mdworker(5)

Virtual Memory Information:ⓘ

7.44 GB Free RAM

4.81 GB Used RAM (1.63 GB Cached)

0 B Swap Used

Diagnostics Information:ⓘ

Jun 3, 2016, 11:34:28 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113428_[redacted].cra sh

/usr/libexec/nsurlstoraged

Jun 3, 2016, 11:34:18 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113418_[redacted].cra sh

Jun 3, 2016, 11:34:08 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113408_[redacted].cra sh

Jun 3, 2016, 11:33:58 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113358_[redacted].cra sh

Jun 3, 2016, 11:33:48 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113348_[redacted].cra sh

Jun 3, 2016, 11:33:38 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113338_[redacted].cra sh

Jun 3, 2016, 11:33:28 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113328_[redacted].cra sh

Jun 3, 2016, 11:33:18 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113318_[redacted].cra sh

Jun 3, 2016, 11:33:08 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113308_[redacted].cra sh

Jun 3, 2016, 11:32:58 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113258_[redacted].cra sh

Jun 3, 2016, 11:32:48 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113248_[redacted].cra sh

Jun 3, 2016, 11:32:38 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113238_[redacted].cra sh

Jun 3, 2016, 11:32:28 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113228_[redacted].cra sh

Jun 3, 2016, 11:32:17 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113217_[redacted].cra sh

Jun 3, 2016, 11:32:07 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113207_[redacted].cra sh

Jun 3, 2016, 11:31:58 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113158_[redacted].cra sh

Jun 3, 2016, 11:31:47 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113147_[redacted].cra sh

Jun 3, 2016, 11:31:38 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113138_[redacted].cra sh

Jun 3, 2016, 11:31:27 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113127_[redacted].cra sh

Jun 3, 2016, 11:31:17 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-113117_[redacted].cra sh

Jun 3, 2016, 09:08:20 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090820_[redacted].cra sh

Jun 3, 2016, 09:08:10 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090810_[redacted].cra sh

Jun 3, 2016, 09:08:00 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090800_[redacted].cra sh

Jun 3, 2016, 09:07:50 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090750_[redacted].cra sh

Jun 3, 2016, 09:07:40 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090740_[redacted].cra sh

Jun 3, 2016, 09:07:30 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090730_[redacted].cra sh

Jun 3, 2016, 09:07:20 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090720_[redacted].cra sh

Jun 3, 2016, 09:07:07 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090707_[redacted].cra sh

Jun 3, 2016, 09:07:06 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-090706_[redacted].cra sh

Jun 3, 2016, 08:12:40 AM Self test - passed

Jun 3, 2016, 01:57:35 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-015735_[redacted].cra sh

Jun 3, 2016, 01:57:25 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-015725_[redacted].cra sh

Jun 3, 2016, 01:57:16 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-015716_[redacted].cra sh

Jun 3, 2016, 01:57:05 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-015705_[redacted].cra sh

Jun 3, 2016, 01:56:56 AM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-03-015656_[redacted].cra sh

Jun 2, 2016, 06:18:06 PM ~/Library/Logs/DiagnosticReports/HandBrake_2016-06-02-181806_[redacted].crash

fr.handbrake.HandBrake - /Applications/3rd Party Apps (Not From App Store)/*/HandBrake.app/Contents/MacOS/HandBrake

Jun 2, 2016, 12:59:27 PM /Library/Logs/DiagnosticReports/HandBrake_2016-06-02-125927_[redacted].cpu_reso urce.diag [Details]

Jun 1, 2016, 06:22:32 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-182232_[redacted].cra sh

Jun 1, 2016, 06:22:21 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-182221_[redacted].cra sh

Jun 1, 2016, 06:22:11 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-182211_[redacted].cra sh

Jun 1, 2016, 06:22:09 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-182209_[redacted].cra sh

Jun 1, 2016, 06:13:40 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-181340_[redacted].cra sh

Jun 1, 2016, 06:13:38 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-181338_[redacted].cra sh

Jun 1, 2016, 06:10:52 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-181052_[redacted].cra sh

Jun 1, 2016, 06:10:42 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-181042_[redacted].cra sh

Jun 1, 2016, 04:32:44 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-163244_[redacted].cra sh

Jun 1, 2016, 04:32:41 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-163241_[redacted].cra sh

Jun 1, 2016, 04:29:40 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162940_[redacted].cra sh

Jun 1, 2016, 04:29:30 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162930_[redacted].cra sh

Jun 1, 2016, 04:29:26 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162926_[redacted].cra sh

Jun 1, 2016, 04:29:08 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162908_[redacted].cra sh

Jun 1, 2016, 04:29:06 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162906_[redacted].cra sh

Jun 1, 2016, 04:28:44 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162844_[redacted].cra sh

Jun 1, 2016, 04:28:41 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162841_[redacted].cra sh

Jun 1, 2016, 04:26:54 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162654_[redacted].cra sh

Jun 1, 2016, 04:26:44 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-06-01-162644_[redacted].cra sh

Jun 1, 2016, 03:22:09 PM /Library/Logs/DiagnosticReports/HandBrake_2016-06-01-152209_[redacted].cpu_reso urce.diag [Details]

May 31, 2016, 03:45:28 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-154528_[redacted].cra sh

May 31, 2016, 03:45:18 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-154518_[redacted].cra sh

May 31, 2016, 03:45:08 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-154508_[redacted].cra sh

May 31, 2016, 03:44:58 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-154458_[redacted].cra sh

May 31, 2016, 03:44:48 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-154448_[redacted].cra sh

May 31, 2016, 03:35:56 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153556_[redacted].cra sh

May 31, 2016, 03:35:46 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153546_[redacted].cra sh

May 31, 2016, 03:35:36 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153536_[redacted].cra sh

May 31, 2016, 03:35:26 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153526_[redacted].cra sh

May 31, 2016, 03:35:16 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153516_[redacted].cra sh

May 31, 2016, 03:35:06 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153506_[redacted].cra sh

May 31, 2016, 03:34:56 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153456_[redacted].cra sh

May 31, 2016, 03:34:46 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153446_[redacted].cra sh

May 31, 2016, 03:34:36 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153436_[redacted].cra sh

May 31, 2016, 03:34:25 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153425_[redacted].cra sh

May 31, 2016, 03:34:16 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153416_[redacted].cra sh

May 31, 2016, 03:34:05 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153405_[redacted].cra sh

May 31, 2016, 03:33:55 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153355_[redacted].cra sh

May 31, 2016, 03:33:45 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153345_[redacted].cra sh

May 31, 2016, 03:33:35 PM ~/Library/Logs/DiagnosticReports/nsurlstoraged_2016-05-31-153335_[redacted].cra sh

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Answer 4

pinkstones

Level 5

4,246 points

Jun 3, 2016 12:23 PM in response to Cocobeanie1

Are those Blackberry drivers updated to be compatible with El Capitan? If they're not, try to find an update. If they're not updated, uninstall them.

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Answer 5

Cocobeanie1 Author

Level 1

8 points

Jun 3, 2016 12:20 PM in response to Linc Davis

Thanks, Linc, Safari no longer beachballs after deleting Cookies.binarycookies. I really appreciate the help. I would also really appreciate some context to help me understand:

What tipped you off to this resolution? Was it the following part of the crash report?

"Crashed Thread: 1 Dispatch queue: com.apple.cookied.cookieserver"

Do you have any idea what things might have caused the problem? Do you think it was just coincidental that I noticed slowness after installing the OS X El Capitan 10.11.2 Combo Update?

Thanks again! You are saving me so much time and made using my Mac much more pleasant. 🙂

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Answer 6

Cocobeanie1 Author

Level 1

8 points

Jun 3, 2016 12:30 PM in response to pinkstones

Thanks pinkstones, I noticed those BlackBerry drivers too. There's an old BlackBerry Desktop Software.app in the Applications folder but no uninstaller. Do you happen to know if it would be better to hunt for an uninstaller from RIM or use AppDelete or AppCleaner to uninstall them?

Also, should I be concerned with this part of the report?

User Launch Agents: ⓘ

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

Thanks.

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Answer 7

Linc Davis

Level 10

209,739 points

Jun 3, 2016 12:30 PM in response to Cocobeanie1

I don't discuss the methods I use on this site, but you're on the right track. I don't know what caused the problem. Probably a random glitch.

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Answer 8

pinkstones

Level 5

4,246 points

Jun 3, 2016 12:35 PM in response to Cocobeanie1

Cocobeanie1 wrote:

Thanks pinkstones, I noticed those BlackBerry drivers too. There's an old BlackBerry Desktop Software.app in the Applications folder but no uninstaller. Do you happen to know if it would be better to hunt for an uninstaller from RIM or use AppDelete or AppCleaner to uninstall them?

Also, should I be concerned with this part of the report?

User Launch Agents: ⓘ

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

Thanks.

I personally would hunt for an uninstaller from RIM, only because I don't think you should need a third-party app to remove programs from your computer, but that's me. As for the second bit, I don't have a @me.com e-mail address, and I don't use iCloud anything, so if that's connected to it, that's outside my realm of knowledge. I'm sure someone else will come along who knows more about that than I do. 🙂

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