el cpitan won't download from app store

I can't download el capitan 10.11 from the app store so i can use wavelab9.App store says ID not used

iMac, OS X Mountain Lion (10.8.5), apple id not used store app

Posted on Jun 3, 2016 4:14 PM

Reply
6 replies

Jun 5, 2016 1:50 PM in response to michael2452

Okay, since you've never used the app store, make sure you are using the Mac App Store (not the app store for iPhones, iPads, etc). Since you've never used it, have you created an Apple ID? If not:


https://support.apple.com/en-us/HT203993


and:


https://support.apple.com/en-us/HT204316


After that, restart your Mac. Then open the App store app (in your dock and/or Applications folder) and you should be able to get to El Capitan.


FWIW, you are running Mountain Lion (10.8) right now and getting to El Capitan is considered an upgrade as it is a totally different OS version. Please remember to make a complete backup before attempting to upgrade.

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el cpitan won't download from app store

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