HT201371: Use Touch ID on iPhone and iPad

Learn about Use Touch ID on iPhone and iPad
johuggins57

Q: I just bought an iPad Pro and set it up with password and fingerprint. It will not let me log in either way. I have tried to restore using iTunes but iTunes is looking for my old iPad gen 1. What should I do?

I just bought an iPad Pro and set it up with password and fingerprint. It will not let me log in either way. I have tried to restore using iTunes but iTunes is looking for my old iPad gen 1. What should I do?

Posted on Jun 4, 2016 7:58 AM