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Jun 6, 2016 12:27 PM in response to Apple Cheongby pedro d,Hello Apple Cheong!
I know I want to be sure my apps restore the information backed up properly on my devices as well. The good news is you can check out this article here: Troubleshooting Installed Applications Also, be sure your devices are both up to date with their operating systems.
Another great step to try is Resetting the Network Settings: Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before so be sure you have the passwords available if you need them to connect.
If those options don't work, try these steps: How Do I Restore My Messages? And you can always contact WhatsApp developer support here: WhatsApp Support
Have a great day!
