Q: I purchased a new phone and when I receive a text or phone call their name does not show up, even though my contacts did sync. How do I sync the two together?

Hi there furturensd!

Congratulations on the new iPhone! I know how important it is to be sure the contacts show and sync properly to a new device. The good news is there are a couple of options to get this done depending on your method of syncing the contacts. If you use iCloud, you can follow these steps to Use iCloud to sync your contacts. If you use Outlook to sync your contacts, try these steps for Syncing Your Outlook Contacts to the iPhone. 

Also, check out this article to learn how to Unify contacts​. 

Hope these help!