srangel

Q: Apple TV does not stream the home videos loaded in iPad Air

Hi,

 

I recently purchased the last generation of Apple TV.  I can stream movies loaded in the iPad Air, as well as mirroring and else.. however, I have home videos in the iPad and when I stream it to Apple TV it doesn't work.  Seems to be connected, and even the name of the file is shown in the TV screen but the playing stops.  With the former Apple TV this did not happen.

Any Ideas?

 

Thanks

Sergio

Apple TV (3rd generation), iPad Air

Posted on Jun 5, 2016 11:43 AM

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Q: Apple TV does not stream the home videos loaded in iPad Air

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Jun 5, 2016 11:57 AM in response to srangel
    Level 4 (2,942 points)
    Apple TV
    Jun 5, 2016 11:57 AM in response to srangel

    I assume you're using AirPlay for this streaming. In other situations, I've found that briefly turning AirPlay off and back on makes it work. You could try that.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jun 5, 2016 4:10 PM in response to srangel
    Level 4 (2,942 points)
    Apple TV
    Jun 5, 2016 4:10 PM in response to srangel

    Are your Apple TV version 4 and iPad using the latest software?

  • by srangel,

    srangel srangel Jun 7, 2016 12:48 AM in response to srangel
    Level 1 (4 points)
    Apple TV
    Jun 7, 2016 12:48 AM in response to srangel

    Diana,

     

    Thanks for the comments.

     

    You are right.  I am using AirPlay for the streaming.  I had turned off everything.  Even I rebooted the Apple TV and the iPad and it does not work.

    I am also using the latest version of Apple TV and the latest software in the iPad. 

  • by Rudegar,

    Rudegar Rudegar Jun 7, 2016 3:19 AM in response to srangel
    Level 7 (28,376 points)
    Wireless
    Jun 7, 2016 3:19 AM in response to srangel

    appletv 3g is not the newest version is it the one you use or is it the new 4g ?

    is it only those movies which has the issue ?

    some iTunes bought movies will require internet connection to play to validate the drm

     

    some players actively block airplay mirror it's is the right of an app maker to not wish their material be mirrored to a tv

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jun 7, 2016 8:53 AM in response to srangel
    Level 4 (2,942 points)
    Apple TV
    Jun 7, 2016 8:53 AM in response to srangel

    DId you try my suggestion? After you start AirPlaying the content, but it doesn't play, open Control Center, and the AirPlay menu, and briefly switch back to iPad and back to Apple TV. You may also need to hit Play on the remote; you can tell by the appearance of the progress bar on TV.

  • by srangel,

    srangel srangel Jun 7, 2016 1:03 PM in response to Rudegar
    Level 1 (4 points)
    Apple TV
    Jun 7, 2016 1:03 PM in response to Rudegar

    Hi,

    My mistake, is AppleTV 4 gen.  The latest.

     

    I can watch Movies streamed by the iPad, as well as videos purchased in iTunes,  My home videos are those that I can't watch.

  • by srangel,

    srangel srangel Jun 7, 2016 1:08 PM in response to Diana.McCall
    Level 1 (4 points)
    Apple TV
    Jun 7, 2016 1:08 PM in response to Diana.McCall

    Diana,  thanks for the advice.  It didn't work.  In fact, I can play the contents in my iPad but when I switch to Apple TV it stops and desapears from the screen of iPad too.

     

    The worst is that I never had that problem with Apple TV 3 Gen

  • by Chappers2017,

    Chappers2017 Chappers2017 Jun 8, 2016 2:51 AM in response to srangel
    Level 2 (323 points)
    iPad
    Jun 8, 2016 2:51 AM in response to srangel

    When trying to play the home videos and it says aiplay to your Apple TV enable mirroring if it starts playing good if it doesn't disable it and then it should work. Also what app are you using for them?

  • by Rudegar,

    Rudegar Rudegar Jun 8, 2016 4:11 AM in response to srangel
    Level 7 (28,376 points)
    Wireless
    Jun 8, 2016 4:11 AM in response to srangel

    think the terms used can confuse

     

    when I talk steaming I mean the atv taking an active role in playing media not stored on the device this can be from a steamed iTunes library on a computer (iTunes needs to be running for this to work) or from apples iTunes store like movies and trailers and the likes or third party apps


    when I talk airplay mirror the appletv becomes a display for the ios device or the computer and display whatever those display


    so is your issue with airplay mirror or steaming from the shared lib ?


    if airplay mirror then not all macs support airplay mirror for them to do so their video card has to support realtime h264 encoding if it does not support that you can use third party programs such as airparrot but there could be lower performance as they handle the h264 encoding in software


    you can see if your mac is supported here Use AirPlay to display video from your Mac on an HDTV - Apple Support


    if your issue is accessing the shared iTunes lib then you should look into if the required ports are allowed in your computers firewall TCP and UDP ports used by Apple software products - Apple Support

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jun 8, 2016 6:21 AM in response to Rudegar
    Level 4 (2,942 points)
    Apple TV
    Jun 8, 2016 6:21 AM in response to Rudegar

    I think the OP is trying to AirPlay home video stored on the iPad. So there's no computer involved.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jun 8, 2016 6:28 AM in response to srangel
    Level 4 (2,942 points)
    Apple TV
    Jun 8, 2016 6:28 AM in response to srangel

    Hello srangel,

    What iPad app are the videos stored in? Are they in Videos, Photos, or ...?

    Are you sure that you tried what I suggested? You begin to AirPlay the video, and it disappears from the iPad screen, says "playing on Apple TV". Then, you open Control Center on the iPad, open the AirPlay menu, and briefly turn AirPlay off and back on.

    I just tested a video taken with the iPad camera and stored in Photos. It AirPlayed to ATV 4 without a hitch.