HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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by Dah•veed,Jun 5, 2016 11:28 AM in response to NicholasEnoughAlready
Dah•veed
Jun 5, 2016 11:28 AM
in response to NicholasEnoughAlready
Level 7 (34,646 points)
Mac App StoreApple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to http://www.apple.com/support/appleid/
2. Choose Contact Support and click Contact Support
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
4. Choose, No Thanks, Continue
5. Choose the best method for you for contacting Apple
Late 2012 Mac mini, OS X El Capitan 10.11.6; Watch, 38 mm silver AL, Watch OS 2.2.1; iPad Air 2 & iPhone 6+, iOS 9.3.3; Apple Airport Express