my 12,000 photos have disappeared, time machine not working

I went into Photos and it is blank! I tried to restore from Time Machine and it isn't working. HELP!!!

MacBook, Mac OS X (10.4.11), iLife '08

Posted on Jun 5, 2016 1:32 PM

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16 replies

Jun 5, 2016 6:27 PM in response to LarryHN

I have OS X 10.11.5

Photos version 1.5


I have used Time Machine for years but never had to restore anything. It seems to go into a loop and even after hours nothing happens.


I downloaded and ran the etrecheck software, but it is still running or has gotten stuck.


Time Machine kept backing up when I wanted it to restore. It deleted a lot of my earlier back-ups because my back-up hard drive is full.

Jun 6, 2016 6:06 AM in response to dragonfly9

dragonfly9 wrote:


I have OS X 10.11.5

Photos version 1.5


I have used Time Machine for years but never had to restore anything. It seems to go into a loop and even after hours nothing happens.


I downloaded and ran the etrecheck software, but it is still running or has gotten stuck.


Time Machine kept backing up when I wanted it to restore. It deleted a lot of my earlier back-ups because my back-up hard drive is full.


How much RAM?


Size of hard drive/s and amount not used?


Size of time machine drive and amount not used?

Jun 6, 2016 7:43 PM in response to Old Toad

After doing some deleting, I now have 13 GB of free space on my hard drive.

I found lots of photos in All My Files, but when I try to put them in Photos, they disappear.

There are still photos in iPhoto, but they are older and not my last year or so.


I have an appt. to see the Genius at the Apple Store on Friday.

I have a duplicate Photos library but it is so large I cannot delete it.


I think I need a new back up hard drive and I may have to get a new computer.


Thanks for all the suggestions. I think I am beyond help right now until I get to the Apple Store, but I will keep trying to delete unneeded files.

Jun 7, 2016 7:03 AM in response to dragonfly9

All my files is not a place but a listing of everything on you mac - never mess with files in all my files -- The Curse of All Files and All Images and False Duplicates


And be careful at the Genius Bar and be sure you have a good backup before you go - sometimes they cause more problems than they solve


How did you get a duplicate Photos library?


and if you are 200% sure you want to delete something (you can not undo this) you can use the delete immediately function of OS X - http://osxdaily.com/2015/11/23/delete-files-immediately-bypass-trash-mac-os-x/ - just do not be wrong


LN

Jun 7, 2016 8:20 AM in response to LarryHN

Hi Larry,


Too late for All my Files, I had already deleted a lot of items there, freeing up a total of 12.89 GB on my hard drive.


I am attempting a "delete immediately" of the duplicate Photos Library (54.16 GB) but it is taking forever and may not be able to do it with so little room available on the hard drive.


Thanks for your suggestions.

Carol

Jun 7, 2016 1:24 PM in response to dragonfly9

dragonfly9 wrote:


Forgot what RAM is...

Have 4GB of memory.

Have 250 GB on laptop hard drive, with 2.68 available.

Had 50 something GB available before I started messing with this, so there is some duplication there I think.


Time Machine hard drive is 500 GB, and it is full.

I see from later posts that you started deleting files -- so just want to say STOP IT.


See if you can get recommendations for a PC/Mac contract firm in your area that takes care of PC/Macs for small businesses who do not have their own IT department. A Mac specialist used to working with/cleaning up macs that have your type of issue may be able to recover some of most of your data. As they work with systems that have a companies data on them - in order to keep their business - they are more secure than taking it to a store.


One problem may be that your time machine is backing up to your hard drive because the removable is full (that may be the duplicates).

Jun 7, 2016 1:36 PM in response to dragonfly9

Too late for All my Files, I had already deleted a lot of items there, freeing up a total of 12.89 GB on my hard drive.

That is too bad - there is a very good chance that you have damaged your Photos library beyond repair - do you have a backup from before you deleted this form "All my Files"?


With 12+ GB you should be able to operate now - 10 is the min


LN

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my 12,000 photos have disappeared, time machine not working

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