HT206567: About the security content of OS X El Capitan v10.11.5 and Security Update 2016-003

Learn about About the security content of OS X El Capitan v10.11.5 and Security Update 2016-003
davidnaegele

Q: i lost all email in mail and can no longer access wifi printer since security update 2016-003

lost all email in mail and unable to access wifi printer since

OS X El Capitan v10.11.5 and Security Update 2016-003 update.  What can be done to fix this?

Posted on Jun 5, 2016 9:17 PM

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Q: i lost all email in mail and can no longer access wifi printer since security update 2016-003

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  • by Corrie84,

    Corrie84 Corrie84 Jun 7, 2016 9:01 AM in response to davidnaegele
    Community Specialists
    Jun 7, 2016 9:01 AM in response to davidnaegele

    Hello davidnaegele,

     

    I understand you have lost all your emails in the Mail app as well as Wi-Fi printer access after updating to OS X 10.11.5. Updates are designed to improve your Mac so we can understand the concern it would cause when problems arise after updating. 

     

    The first thing you will want to do is check to see if your email accounts are still set up. To do this, Open up Mail and select "Accounts" from the Apple menu bar. If you no longer see your email accounts listed, follow these steps to add your accounts back:

     

    1. Select Add Account.
    2. Select an account type.
    3. Enter your account information and make sure the Mail checkbox is selected for the account. 

     

    Mail (El Capitan): Set up Mail with your email accounts

     

    If your email accounts are still set up in Mail > Accounts, follow the steps listed in this article:

    Mail (El Capitan): If messages appear to be missing

     

    For your printer connection issue, follow the troubleshooting steps in this article: Get help resolving printer issues on your Mac - Apple Support

     

    Thank you for using Apple Support Communities.

    Have a great day.