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Helpful answers
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Jun 7, 2016 9:47 AM in response to diepmlby judysings,Welcome diepml,
From what I see, you're having trouble making and receiving calls on your iPhone 5C. You replaced the SIM card with no results. I know it's important for your iPhone to be able to make calls and have some steps that can help.
The first step you will want to take is to ensure the settings on the iPhone aren’t conflicting with your calls. You can do this using the following steps:
Check your iPhone settings
- Turn airplane mode on and off. Tap Settings > Enable Airplane Mode, wait five seconds, then turn airplane mode off.
- Check your Do Not Disturb settings. Tap Settings > Do Not Disturb.
- Check for any blocked phone numbers. Tap Settings > Phone > Blocked.
- See if Call Forwarding is turned on. Tap Settings > Phone > Call Forwarding.
If these steps do not work, you will want to continue using this article to troubleshoot this further: If you can't make or receive calls on your iPhone - Apple Support
Regards
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Jun 7, 2016 6:59 PM in response to judysingsby diepml,Many thanks Judy,
I try all of that , it's still not working look like I have to bring my phone back to Apple.
I don't know how they do when my phone warranty expire 6months but Wifi still working very well.
Regards
Sent from my iPhone
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Jun 8, 2016 10:43 AM in response to diepmlby judysings,diepml,
I appreciate the response back on this. Since you have completed all the steps provided, you may find additional assistance with these Apple resources: https://getsupport.apple.com/GetproductgroupList.action
If you have any additional questions, please don't hesitate to reach out.
Take care
