HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
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Helpful answers
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Jun 6, 2016 12:18 AM in response to pratishtha169by thunderzzz,Take a look here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
How much room do you have on your Mac hard drive?
If any restore errors occur:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
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Jun 6, 2016 12:34 AM in response to thunderzzzby pratishtha169,Mac hard drive? Are u asking about my laptop?it has 8 gb...
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Jun 6, 2016 12:42 AM in response to pratishtha169by thunderzzz,If it has only 8 gb of free space try to free some room to restore your device via iTunes. Not enough space mans not enough space on your drive.
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Jun 6, 2016 12:45 AM in response to thunderzzzby pratishtha169,But the updating software is only of 2 gb...
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Jun 6, 2016 12:49 AM in response to thunderzzzby pratishtha169,One more thing , the software is taking 11 hours to download and meanwhile the phone gets ejected..
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Jun 6, 2016 1:01 AM in response to thunderzzzby pratishtha169,It is showing 2 options. 1.updating 2.updating and restore.... i am selecting the second one.