Q: Some apps won't re-download?
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Jun 6, 2016 2:53 AMby D.Cohen,Hi.
Have you tried to reset your device? This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.
https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
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Jun 6, 2016 11:56 AMby Jinnrieson,It is quite strange that the issue occurs only on the three apps. If the download is not able to push through, the issue is might on the connection to the iTunes/App Store. Try to troubleshoot the issue by following the steps in this article:
If you can’t connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Also, when you are downloading again the three apps, make sure you are downloading them one at a time to avoid interruption. If the issue persists, you can contact AppleCare Technical Support Team by finding the right phone number in this page:
