HT204030: Manage your iTunes Store and App Store password preferences

Learn about Manage your iTunes Store and App Store password preferences
familyacct
Level 1 (4 points)
Mac App Store

Q: Canceling an app

My son signed up for Spotify and we have tried canceling by contacting but we get no response and it is still charging us. Any ideas about how to cancel?

iPhone 6

Posted on Jun 6, 2016 4:32 AM

by Dah•veed,Apple recommended
Dah•veed Dah•veed
Level 7 (34,741 points)
Mac App Store
A:

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

 

Late 2012 Mac mini, OS X El Capitan 10.11.6;  Watch, 38 mm silver AL, Watch OS 2.2.1; iPad Air 2 & iPhone 6+, iOS 9.3.3;  Apple Airport Express

Posted on Jun 6, 2016 9:20 AM

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Q: Canceling an app

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