Mac Pro late 2013 Display Issue (Display Port + HDMI)

Hello!


Just encountered an issue (since couple of days) where one of my two monitors won't start (no signal).


Mac Pro (Late 2013) :

MacPro6,1

3,5 GHz 6-Core Intel Xeon E5

Dual AMD FirePro D300 2048 MB

64 GB 1866 MHz DDR3 ECC

Monitors :

EIZO CG277 (DisplayPort)

EIZO CG222 (HDMI)

OS X El Capitan 10.11.5 (15F34)


I've had this setup for quite over a year already, never had an issue until recently when I started the Mac pro and the HDMI monitor had no signal, unplug and plug back in the HDMI cable while the OS X still running would somehow stop the graphic card to send signal to the Display Port as well, rendering both monitor without any signal - had to hot shut down ... very frustrating.


Tried many things (different HDMI cable / DisplayPort to HDMI adopter / connect only either of the monitors) to resolve it, nothing seemed to help except shutting it dow, unplug everything (including power cord / reset SMC) and then power on with both HDMI and DisplayPort connected.

Problem is that once I shut down or restart the computer, the HDMI monitor will have no signal again.


Did I miss something ?


Please help!

Thank you.

Posted on Jun 6, 2016 6:36 AM

Reply
1 reply

Jun 6, 2016 9:12 AM in response to Qiu Yang

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

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Mac Pro late 2013 Display Issue (Display Port + HDMI)

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