White powder falling out the bottom of my 27" retina iMac

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Level 1

4 points

White powder falling out the bottom of my 27" retina iMac

The mac is about a year old and today I moved it from it's usual location and it's spilling white powder out of the bottom vent holes. Obviously if I lived in Columbia I'd think it was less than scientific however it's a concern as I can't imagine what it is and there doesn't seem to be anyone else experiencing similar problems but there's a lot of it and the more I move it the more comes out. Any ideas please?

iMac, OS X Mountain Lion (10.8.1), i7 and Wacom

Posted on Jun 6, 2016 9:51 AM

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Answer 1

rkaufmann87

Level 10

148,494 points

Jun 6, 2016 9:56 AM in response to Sadeye

Take it to an Apple Authorized Service Provider and they will take a look.

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Answer 2

Sadeye Author

Level 1

4 points

Jun 6, 2016 10:01 AM in response to rkaufmann87

Thanks, but it's working fine and I can't be without it. I just find it hard to believe that my iMac is the only one doing this.

Cheers

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Answer 3

rkaufmann87

Level 10

148,494 points

Jun 6, 2016 10:13 AM in response to Sadeye

Okay, your call.

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Answer 4

iCare

Level 4

2,490 points

Jun 6, 2016 11:07 AM in response to Sadeye

Can you post a picture of the material? Air is pulled in through the vents in the bottom of the iMac. Dust, including very fine white mineral dust from ultrasonic humidifiers, can accumulate in this area in some environments. Is it possible you dislodged some of this dust when you moved the iMac?

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