rowenapartyka
Level 1 (4 points)
Mac OS X

Q: beach balling and icon jumping

Here is my EtreCheck report - Other than getting another gig of memory, what should I do?

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-06 12:26:01

Download EtreCheck from https://etrecheck.com

Runtime 6:54

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

way too much  also icon bounces a long time before opening

 

Hardware Information: ⓘ

    iMac (20-inch, Mid 2007)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac7,1

    1 2 GHz Intel Core 2 Duo CPU: 2-core

    3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

        BANK 0/DIMM0

            1 GB DDR2 SDRAM 667 MHz ok

        BANK 1/DIMM1

            2 GB DDR2 SDRAM 667 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ⓘ

    ATI,RadeonHD2400 - VRAM: 128 MB

        iMac 1680 x 1050

 

System Software: ⓘ

    OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

 

Disk Information: ⓘ

    WDC WD2500AAJS-40VWA0 disk0 : (250.06 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 248.86 GB (163.84 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 249.20 GB Online

 

USB Information: ⓘ

    Apple, Inc. Keyboard Hub

        PixArt USB Optical Mouse

        Apple, Inc Apple Keyboard

    Apple Inc. Built-in iSight

    Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

 

Configuration files: ⓘ

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper: ⓘ

    Mac App Store and identified developers

 

Kernel Extensions: ⓘ

        /Applications/AVG AntiVirus.app

    [loaded]    com.avg.Antivirus.OnAccess.kext (4791 - SDK 10.8 - 2016-06-01) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-03-22) [Support]

 

Startup Items: ⓘ

    HP IO: Path: /Library/StartupItems/HP IO

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents: ⓘ

    [not loaded]    5 Apple tasks

    [loaded]    145 Apple tasks

    [running]    34 Apple tasks

 

System Launch Daemons: ⓘ

    [not loaded]    51 Apple tasks

    [loaded]    129 Apple tasks

    [running]    68 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2013-09-04) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

    [running]    com.avg.Antivirus.gui.plist (2014-06-09) [Support]

    [loaded]    com.coupons.coupond.plist (2014-02-19) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-03-01) [Support]

    [loaded]    org.macosforge.xquartz.startx.plist (2014-05-17) [Support]

 

Launch Daemons: ⓘ

    [running]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

    [running]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

    [failed]    com.adobe.fpsaud.plist (2016-05-09) [Support]

    [loaded]    com.avg.Antivirus.crashpad.plist (2015-09-18) [Support]

    [running]    com.avg.Antivirus.infosd.plist (2014-06-09) [Support]

    [running]    com.avg.Antivirus.services.plist (2014-06-09) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-03-01) [Support]

    [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2014-12-14) [Support]

    [loaded]    com.malwarebytes.MBAMHelperTool.plist (2016-03-23) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

    [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-05-17) [Support]

 

User Launch Agents: ⓘ

    [failed]    com.adobe.ARM.[...].plist (2013-09-05) [Support]

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

    [running]    com.apple.FolderActions.enabled.plist

    [loaded]    com.apple.FolderActions.folders.plist

    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2014-12-19) [Support]

    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2014-12-19) [Support]

    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2014-12-19) [Support]

 

User Login Items: ⓘ

    HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

 

Other Apps: ⓘ

    [running]    com.etresoft.EtreCheck.100880

    [running]    com.hp.HPScheduler.22560

    [running]    com.hp.devicemonitor

    [loaded]    515 Apple tasks

    [running]    418 Apple tasks

 

Internet Plug-ins: ⓘ

    Accel ViewTIFF: 1.0 (2009-07-03) [Support]

    MacCouponPrinter3: Unknown (2008-07-24)

    Google Earth Web Plug-in: 5.1 (2009-11-11) [Support]

    Default Browser: 537 - SDK 10.9 (2014-09-23)

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2013-09-04) [Support]

    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

    AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

    Silverlight: 4.0.50917.0 (2011-01-18) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-22)

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

    iPhotoPhotocast: 7.0 (2009-05-05)

    SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-15) [Support]

    AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

    CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

 

Safari Extensions: ⓘ

    Coupon Alert - Mindspark Interactive Network - http://www.couponalert.com (2012-05-15)

 

3rd Party Preference Panes: ⓘ

    Flash Player (2016-05-09) [Support]

 

Time Machine: ⓘ

    Time Machine not configured!

 

Top Processes by CPU: ⓘ

        46%    com.apple.WebKit.Plugin.64

         6%    mdworker(5)

         3%    WindowServer

         3%    opendirectoryd

         3%    kernel_task

 

Top Processes by Memory: ⓘ

    900 MB    com.apple.WebKit.WebContent(5)

    310 MB    com.apple.WebKit.Plugin.64

    304 MB    kernel_task

    160 MB    Safari

    74 MB    avgscand

 

Virtual Memory Information: ⓘ

    17 MB    Free RAM

    2.73 GB    Used RAM (327 MB Cached)

    492 MB    Swap Used

 

Diagnostics Information: ⓘ

    Jun 4, 2016, 09:50:37 AM    /Library/Logs/DiagnosticReports/nbagent_2016-06-04-095037_[redacted].crash

        /System/Library/PrivateFrameworks/Noticeboard.framework/Versions/A/Resources/nb agent.app/Contents/MacOS/nbagent

iMac, OS X Mountain Lion (10.8.5)

Posted on Jun 6, 2016 9:58 AM

by rowenapartyka,Solvedanswer
rowenapartyka rowenapartyka
Level 1 (4 points)
Mac OS X
A:

Just realized that I'm using OS X Yosemite not Mountain Lion!

Posted on Jun 6, 2016 10:02 AM

Close
rowenapartyka

Q: beach balling and icon jumping

  • All replies
  • Helpful answers

  • by rowenapartyka,Solvedanswer

    rowenapartyka rowenapartyka Jun 6, 2016 10:02 AM in response to rowenapartyka
    Level 1 (4 points)
    Mac OS X
    Jun 6, 2016 10:02 AM in response to rowenapartyka

    Just realized that I'm using OS X Yosemite not Mountain Lion!

  • by macjack,

    macjack macjack Jun 6, 2016 10:07 AM in response to rowenapartyka
    Level 9 (55,699 points)
    Mac OS X
    Jun 6, 2016 10:07 AM in response to rowenapartyka

    Uninstall Anti-virus and CleanMyMac.

    http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac- 2

    Then post another EtreCheck report.

     

    There are no viruses that can attack Mac.OS X. So, anti-virus programs are selling a cure for a disease that doesn't exist. And they are renowned for borking Mac systems.

     

    A Mac can pick up malware but not if you just use common sense. You really have to actively invite some malware in for it to happen. That means downloading and knowingly giving your password for it to download. Mac provides all the protection you need with SIP (System Integrity Protection).I About System Integrity Protection on your Mac - Apple Support

     

    If you do happen to download adware you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.

     

    Safari pop-ups are different and easier to deal with. In Safari 9.1 and later just close the window. For earlier versions force quit and hold the shift key while restarting Safari.

    https://support.apple.com/en-us/HT203987

     

    Finally, stay away from programs that purport to "clean your Mac". They can do damage to your system. Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care routinely by OS X.

  • by rowenapartyka,

    rowenapartyka rowenapartyka Jun 6, 2016 10:44 AM in response to macjack
    Level 1 (4 points)
    Mac OS X
    Jun 6, 2016 10:44 AM in response to macjack

    Okay, here is the new report:

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-06 13:43:06

    Download EtreCheck from https://etrecheck.com

    Runtime 3:17

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

    Description:

    lots of beach balling and also icon jumping instead of opening an app

     

    Hardware Information: ⓘ

        iMac (20-inch, Mid 2007)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac7,1

        1 2 GHz Intel Core 2 Duo CPU: 2-core

        3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

            BANK 0/DIMM0

                1 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ⓘ

        ATI,RadeonHD2400 - VRAM: 128 MB

            iMac 1680 x 1050

     

    System Software: ⓘ

        OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

     

    Disk Information: ⓘ

        WDC WD2500AAJS-40VWA0 disk0 : (250.06 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 248.86 GB (162.46 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 249.20 GB Online

     

    USB Information: ⓘ

        Apple, Inc. Keyboard Hub

            PixArt USB Optical Mouse

            Apple, Inc Apple Keyboard

        Apple Inc. Built-in iSight

        Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Configuration files: ⓘ

        /etc/sysctl.conf - File exists but not expected

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /Applications/AVG AntiVirus.app

        [loaded]    com.avg.Antivirus.OnAccess.kext (4791 - SDK 10.8 - 2016-06-01) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-03-22) [Support]

     

    Startup Items: ⓘ

        HP IO: Path: /Library/StartupItems/HP IO

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: ⓘ

        [not loaded]    5 Apple tasks

        [loaded]    143 Apple tasks

        [running]    36 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    51 Apple tasks

        [loaded]    129 Apple tasks

        [running]    68 Apple tasks

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2013-09-04) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

        [running]    com.avg.Antivirus.gui.plist (2014-06-09) [Support]

        [loaded]    com.coupons.coupond.plist (2014-02-19) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-01) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-05-17) [Support]

     

    Launch Daemons: ⓘ

        [running]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

        [running]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-05-09) [Support]

        [loaded]    com.avg.Antivirus.crashpad.plist (2015-09-18) [Support]

        [running]    com.avg.Antivirus.infosd.plist (2014-06-09) [Support]

        [running]    com.avg.Antivirus.services.plist (2014-06-09) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-01) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2016-03-23) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-05-17) [Support]

     

    User Launch Agents: ⓘ

        [failed]    com.adobe.ARM.[...].plist (2013-09-05) [Support]

        [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

        [running]    com.apple.FolderActions.enabled.plist

        [loaded]    com.apple.FolderActions.folders.plist

     

    User Login Items: ⓘ

        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

     

    Other Apps: ⓘ

        [running]    com.etresoft.EtreCheck.100880

        [running]    com.hp.HPScheduler.22560

        [running]    com.hp.devicemonitor

        [loaded]    com.macpaw.CleanMyMac2.Agent

        [loaded]    519 Apple tasks

        [running]    377 Apple tasks

     

    Internet Plug-ins: ⓘ

        Accel ViewTIFF: 1.0 (2009-07-03) [Support]

        MacCouponPrinter3: Unknown (2008-07-24)

        Google Earth Web Plug-in: 5.1 (2009-11-11) [Support]

        Default Browser: 537 - SDK 10.9 (2014-09-23)

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2013-09-04) [Support]

        FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

        AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

        Silverlight: 4.0.50917.0 (2011-01-18) [Support]

        QuickTime Plugin: 7.7.3 (2016-03-22)

        Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

        iPhotoPhotocast: 7.0 (2009-05-05)

        SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-15) [Support]

        AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

        CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

     

    Safari Extensions: ⓘ

        uBlock - Chris Aljoudi - https://chrismatic.io/ (2015-08-17)

        Coupon Alert - Mindspark Interactive Network - http://www.couponalert.com (2012-05-15)

     

    3rd Party Preference Panes: ⓘ

        Flash Player (2016-05-09) [Support]

     

    Time Machine: ⓘ

        Time Machine not configured!

     

    Top Processes by CPU: ⓘ

            36%    mdworker(5)

             2%    WindowServer

             0%    kernel_task

             0%    fontd

             0%    aosnotifyd

     

    Top Processes by Memory: ⓘ

        401 MB    kernel_task

        215 MB    com.apple.WebKit.WebContent(2)

        206 MB    Safari

        169 MB    softwareupdated

        83 MB    avgscand

     

    Virtual Memory Information: ⓘ

        502 MB    Free RAM

        2.15 GB    Used RAM (602 MB Cached)

        396 MB    Swap Used

     

    Diagnostics Information: ⓘ

        Jun 4, 2016, 09:50:37 AM    /Library/Logs/DiagnosticReports/nbagent_2016-06-04-095037_[redacted].crash

            /System/Library/PrivateFrameworks/Noticeboard.framework/Versions/A/Resources/nb agent.app/Contents/MacOS/nbagent

  • by macjack,Helpful

    macjack macjack Jun 6, 2016 12:17 PM in response to rowenapartyka
    Level 9 (55,699 points)
    Mac OS X
    Jun 6, 2016 12:17 PM in response to rowenapartyka

    The good news is you cut your runtime in half! The bad news is that your AV is still running. Did you use the provided uninstaller?

    Go to Mac HD/Library/Launch Agents and Mac HD/Library/Launch Daemons and remove what's there from avganiti-virus.

  • by rowenapartyka,

    rowenapartyka rowenapartyka Jun 6, 2016 12:17 PM in response to macjack
    Level 1 (4 points)
    Mac OS X
    Jun 6, 2016 12:17 PM in response to macjack

    okay the avg is now gone also.  What next?

  • by macjack,

    macjack macjack Jun 6, 2016 1:00 PM in response to rowenapartyka
    Level 9 (55,699 points)
    Mac OS X
    Jun 6, 2016 1:00 PM in response to rowenapartyka

    You may e done. Run another ET report and post it.

  • by BobHarris,

    BobHarris BobHarris Jun 6, 2016 7:20 PM in response to rowenapartyka
    Level 6 (19,432 points)
    Mac OS X
    Jun 6, 2016 7:20 PM in response to rowenapartyka

    Just realized that I'm using OS X Yosemite not Mountain Lion!

    System Software: ⓘ

        OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

    Actually you are running Mavericks.

        3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

            BANK 0/DIMM0

                1 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

    You really do not have much RAM, especially when running Mavericks.

     

    The big question is whether you want to try to add RAM and maybe an SSD to this iMac, or just save that money to get a new iMac that will come with more RAM, maybe an SSD or a faster Fusion drive.

     

    The last EtreCheck shows

        [loaded]    com.macpaw.CleanMyMac2.Agent

    still running

     

        [loaded]    com.coupons.coupond.plist (2014-02-19) [Support]

        MacCouponPrinter3: Unknown (2008-07-24)

        CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

    You have a bunch of coupon apps installed.  They can sometimes consume system resources.  At the minimum, with only 3GB of RAM you cannot afford to have any extra stuff loaded that is not providing a valuable service that you are dependent on.

  • by Eric Root,

    Eric Root Eric Root Jun 7, 2016 8:55 AM in response to rowenapartyka
    Level 9 (71,344 points)
    iTunes
    Jun 7, 2016 8:55 AM in response to rowenapartyka

    The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.

     

    Crucial

     

    Other World Computing