beach balling and icon jumping

Question

beach balling and icon jumping

Here is my EtreCheck report - Other than getting another gig of memory, what should I do?

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-06 12:26:01

Download EtreCheck from https://etrecheck.com

Runtime 6:54

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Beachballing

Description:

way too much also icon bounces a long time before opening

Hardware Information:ⓘ

iMac (20-inch, Mid 2007)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac7,1

1 2 GHz Intel Core 2 Duo CPU: 2-core

3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

BANK 0/DIMM0

1 GB DDR2 SDRAM 667 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

ATI,RadeonHD2400 - VRAM: 128 MB

iMac 1680 x 1050

System Software:ⓘ

OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

Disk Information:ⓘ

WDC WD2500AAJS-40VWA0 disk0 : (250.06 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 248.86 GB (163.84 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 249.20 GB Online

USB Information:ⓘ

Apple, Inc. Keyboard Hub

PixArt USB Optical Mouse

Apple, Inc Apple Keyboard

Apple Inc. Built-in iSight

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/AVG AntiVirus.app

[loaded] com.avg.Antivirus.OnAccess.kext (4791 - SDK 10.8 - 2016-06-01) [Support]

/System/Library/Extensions

[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-03-22) [Support]

Startup Items:ⓘ

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite

System Launch Agents:ⓘ

[not loaded] 5 Apple tasks

[loaded] 145 Apple tasks

[running] 34 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 51 Apple tasks

[loaded] 129 Apple tasks

[running] 68 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2013-09-04) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[running] com.avg.Antivirus.gui.plist (2014-06-09) [Support]

[loaded] com.coupons.coupond.plist (2014-02-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2014-05-17) [Support]

Launch Daemons:ⓘ

[running] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]

[loaded] com.avg.Antivirus.crashpad.plist (2015-09-18) [Support]

[running] com.avg.Antivirus.infosd.plist (2014-06-09) [Support]

[running] com.avg.Antivirus.services.plist (2014-06-09) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-01) [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist (2014-12-14) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-03-23) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2014-05-17) [Support]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (2013-09-05) [Support]

[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist

[running] com.apple.FolderActions.enabled.plist

[loaded] com.apple.FolderActions.folders.plist

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2014-12-19) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2014-12-19) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2014-12-19) [Support]

User Login Items:ⓘ

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

Other Apps:ⓘ

[running] com.etresoft.EtreCheck.100880

[running] com.hp.HPScheduler.22560

[running] com.hp.devicemonitor

[loaded] 515 Apple tasks

[running] 418 Apple tasks

Internet Plug-ins:ⓘ

Accel ViewTIFF: 1.0 (2009-07-03) [Support]

MacCouponPrinter3: Unknown (2008-07-24)

Google Earth Web Plug-in: 5.1 (2009-11-11) [Support]

Default Browser: 537 - SDK 10.9 (2014-09-23)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2013-09-04) [Support]

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

Silverlight: 4.0.50917.0 (2011-01-18) [Support]

QuickTime Plugin: 7.7.3 (2016-03-22)

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

iPhotoPhotocast: 7.0 (2009-05-05)

SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-15) [Support]

AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

Safari Extensions:ⓘ

Coupon Alert - Mindspark Interactive Network - http://www.couponalert.com (2012-05-15)

3rd Party Preference Panes:ⓘ

Flash Player (2016-05-09) [Support]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

46% com.apple.WebKit.Plugin.64

6% mdworker(5)

3% WindowServer

3% opendirectoryd

3% kernel_task

Top Processes by Memory:ⓘ

900 MB com.apple.WebKit.WebContent(5)

310 MB com.apple.WebKit.Plugin.64

304 MB kernel_task

160 MB Safari

74 MB avgscand

Virtual Memory Information:ⓘ

17 MB Free RAM

2.73 GB Used RAM (327 MB Cached)

492 MB Swap Used

Diagnostics Information:ⓘ

Jun 4, 2016, 09:50:37 AM /Library/Logs/DiagnosticReports/nbagent_2016-06-04-095037_[redacted].crash

/System/Library/PrivateFrameworks/Noticeboard.framework/Versions/A/Resources/nb agent.app/Contents/MacOS/nbagent

iMac, OS X Mountain Lion (10.8.5)

Posted on Jun 6, 2016 9:58 AM

Reply

Answer 1

Jun 6, 2016 10:02 AM in response to rowenapartyka

Just realized that I'm using OS X Yosemite not Mountain Lion!

Reply

Answer 2

macjack

Level 10

111,242 points

Jun 6, 2016 10:07 AM in response to rowenapartyka

Uninstall Anti-virus and CleanMyMac.

http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac- 2

Then post another EtreCheck report.

There are no viruses that can attack Mac.OS X. So, anti-virus programs are selling a cure for a disease that doesn't exist. And they are renowned for borking Mac systems.

A Mac can pick up malware but not if you just use common sense. You really have to actively invite some malware in for it to happen. That means downloading and knowingly giving your password for it to download. Mac provides all the protection you need with SIP (System Integrity Protection).I About System Integrity Protection on your Mac - Apple Support

If you do happen to download adware you can use MalwareBytes to get rid of it. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac.

Safari pop-ups are different and easier to deal with. In Safari 9.1 and later just close the window. For earlier versions force quit and hold the shift key while restarting Safari.

https://support.apple.com/en-us/HT203987

Finally, stay away from programs that purport to "clean your Mac". They can do damage to your system. Your Mac needs no cleaning in the first place. All the cleaning that is necessary is taken care routinely by OS X.

Reply

Answer 3

Jun 6, 2016 10:44 AM in response to macjack

Okay, here is the new report:

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-06 13:43:06

Download EtreCheck from https://etrecheck.com

Runtime 3:17

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Beachballing

Description:

lots of beach balling and also icon jumping instead of opening an app

Hardware Information:ⓘ

iMac (20-inch, Mid 2007)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac7,1

1 2 GHz Intel Core 2 Duo CPU: 2-core

3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

BANK 0/DIMM0

1 GB DDR2 SDRAM 667 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

ATI,RadeonHD2400 - VRAM: 128 MB

iMac 1680 x 1050

System Software:ⓘ

OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

Disk Information:ⓘ

WDC WD2500AAJS-40VWA0 disk0 : (250.06 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 248.86 GB (162.46 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 249.20 GB Online

USB Information:ⓘ

Apple, Inc. Keyboard Hub

PixArt USB Optical Mouse

Apple, Inc Apple Keyboard

Apple Inc. Built-in iSight

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/AVG AntiVirus.app

[loaded] com.avg.Antivirus.OnAccess.kext (4791 - SDK 10.8 - 2016-06-01) [Support]

/System/Library/Extensions

[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-03-22) [Support]

Startup Items:ⓘ

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite

System Launch Agents:ⓘ

[not loaded] 5 Apple tasks

[loaded] 143 Apple tasks

[running] 36 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 51 Apple tasks

[loaded] 129 Apple tasks

[running] 68 Apple tasks

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2013-09-04) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[running] com.avg.Antivirus.gui.plist (2014-06-09) [Support]

[loaded] com.coupons.coupond.plist (2014-02-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2014-05-17) [Support]

Launch Daemons:ⓘ

[running] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[running] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]

[loaded] com.avg.Antivirus.crashpad.plist (2015-09-18) [Support]

[running] com.avg.Antivirus.infosd.plist (2014-06-09) [Support]

[running] com.avg.Antivirus.services.plist (2014-06-09) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-01) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-03-23) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2014-05-17) [Support]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (2013-09-05) [Support]

[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist

[running] com.apple.FolderActions.enabled.plist

[loaded] com.apple.FolderActions.folders.plist

User Login Items:ⓘ

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

Other Apps:ⓘ

[running] com.etresoft.EtreCheck.100880

[running] com.hp.HPScheduler.22560

[running] com.hp.devicemonitor

[loaded] com.macpaw.CleanMyMac2.Agent

[loaded] 519 Apple tasks

[running] 377 Apple tasks

Internet Plug-ins:ⓘ

Accel ViewTIFF: 1.0 (2009-07-03) [Support]

MacCouponPrinter3: Unknown (2008-07-24)

Google Earth Web Plug-in: 5.1 (2009-11-11) [Support]

Default Browser: 537 - SDK 10.9 (2014-09-23)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2013-09-04) [Support]

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

Silverlight: 4.0.50917.0 (2011-01-18) [Support]

QuickTime Plugin: 7.7.3 (2016-03-22)

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-18) [Support]

iPhotoPhotocast: 7.0 (2009-05-05)

SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-15) [Support]

AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-02) [Support]

CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

Safari Extensions:ⓘ

uBlock - Chris Aljoudi - https://chrismatic.io/ (2015-08-17)

Coupon Alert - Mindspark Interactive Network - http://www.couponalert.com (2012-05-15)

3rd Party Preference Panes:ⓘ

Flash Player (2016-05-09) [Support]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

36% mdworker(5)

2% WindowServer

0% kernel_task

0% fontd

0% aosnotifyd

Top Processes by Memory:ⓘ

401 MB kernel_task

215 MB com.apple.WebKit.WebContent(2)

206 MB Safari

169 MB softwareupdated

83 MB avgscand

Virtual Memory Information:ⓘ

502 MB Free RAM

2.15 GB Used RAM (602 MB Cached)

396 MB Swap Used

Diagnostics Information:ⓘ

Jun 4, 2016, 09:50:37 AM /Library/Logs/DiagnosticReports/nbagent_2016-06-04-095037_[redacted].crash

/System/Library/PrivateFrameworks/Noticeboard.framework/Versions/A/Resources/nb agent.app/Contents/MacOS/nbagent

Reply

Answer 4

macjack

Level 10

111,242 points

Jun 6, 2016 12:17 PM in response to rowenapartyka

The good news is you cut your runtime in half! The bad news is that your AV is still running. Did you use the provided uninstaller?

Go to Mac HD/Library/Launch Agents and Mac HD/Library/Launch Daemons and remove what's there from avganiti-virus.

Reply

Answer 5

Jun 6, 2016 12:17 PM in response to macjack

okay the avg is now gone also. What next?

Reply

Answer 6

macjack

Level 10

111,242 points

Jun 6, 2016 1:00 PM in response to rowenapartyka

You may e done. Run another ET report and post it.

Reply

Answer 7

BobHarris

Level 9

57,185 points

Jun 6, 2016 7:20 PM in response to rowenapartyka

Just realized that I'm using OS X Yosemite not Mountain Lion!

System Software: ⓘ

OS X Mavericks 10.9.5 (13F1712) - Time since boot: about 11 days

Actually you are running Mavericks.

3 GB RAM - Insufficient RAM! Upgradeable - [Instructions]

BANK 0/DIMM0

1 GB DDR2 SDRAM 667 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 MHz ok

You really do not have much RAM, especially when running Mavericks.

The big question is whether you want to try to add RAM and maybe an SSD to this iMac, or just save that money to get a new iMac that will come with more RAM, maybe an SSD or a faster Fusion drive.

The last EtreCheck shows

[loaded] com.macpaw.CleanMyMac2.Agent

still running

[loaded] com.coupons.coupond.plist (2014-02-19) [Support]

MacCouponPrinter3: Unknown (2008-07-24)

CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-07-22) [Support]

You have a bunch of coupon apps installed. They can sometimes consume system resources. At the minimum, with only 3GB of RAM you cannot afford to have any extra stuff loaded that is not providing a valuable service that you are dependent on.

Reply

Answer 8

Eric Root

Level 10

685,329 points

Jun 7, 2016 8:55 AM in response to rowenapartyka

The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.

Crucial

Other World Computing

Reply