HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

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djtablet

Q: how to disable a apple account for find my phone so i can reset my ipad!

im resetting a ipad for my friends son they are in a court battle over custody and his ipad is linked to a apple id account and no one knows the name or password and the dad wont help us out hes being a jerk!

Posted on Jun 6, 2016 10:51 AM

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Q: how to disable a apple account for find my phone so i can reset my ipad!

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  • by Michael Black,

    Michael Black Michael Black Jun 6, 2016 11:06 AM in response to djtablet
    Level 7 (24,457 points)
    Jun 6, 2016 11:06 AM in response to djtablet

    You cannot do anything without the password to the iCloud account it is locked to.  If that is the Dad's and he bought the device originally, he can take it and his original receipt/proof of purchase to Apple and they will help him.  Otherwise, only the iCloud account owner, or the original purchase can unlock it.