nikolin22

Q: after I deactivate my device from find y phone ( iphone4)i made reset.My device cant be activated with my current id account. "my id" cannot be used to unlock this iphone. It is my secnd device that is blocked.

after I deactivate my device from find my phone ( iphone4) i made reset.My device cant be activated with my current id account. "my id" cannot be used to unlock this iphone. It is my secnd device that is blocked.

iPhone 4, iOS 8.1.1, can not unlock my ihone 4

Posted on Jun 6, 2016 1:18 PM

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Q: after I deactivate my device from find y phone ( iphone4)i made reset.My device cant be activated with my current id account. "my ... more

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  • by tim_135,

    tim_135 tim_135 Jun 8, 2016 9:25 AM in response to nikolin22
    Community Specialists
    Jun 8, 2016 9:25 AM in response to nikolin22

    Hey there nikolin22, 

     

    Welcome to the Support Communities. 

     

    From what you mention, it seems like the iPhone 4 has been erased or restored to factory settings. It also sounds like you proactively tried to disable "Find my iPhone" from the iCloud settings on the device prior to that reset. Currently, you are trying to activate the iPhone again but the iPhone is not accepting your Apple ID and password. Is that all correct? 

     

    Here is a great resource which may allow you to set that iPhone back up again, if Activation Lock is in place. 

     

    Turn off Find My iPhone Activation Lock

     

    This resource also provides a link to the Apple ID website, which will help you reset that Apple ID password if needed. 

     

    Have a wonderful day.