my iPhone 6 cuts out during conversations. It seems to be happening with more conversations than not. Can anyone help?

My iphone6 cuts out during calls and individuals cannot hear me. Keeps happening on a regular basis. I have turned my phone off but didn't seem to help.

iPhone 6, iOS 9.3.2

Posted on Jun 6, 2016 5:37 PM

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2 replies

Jun 8, 2016 1:52 PM in response to sadsam01

Hi sadsam01,

Thank you for using the Apple Support Communities!


It looks like you are having some issues with the call quality and dropped calls. Does this issue occur in several different locations or just one location in particular? Please check for carrier settings updates iOS: Updating your carrier settings - Apple Support. You also may find this article helpful: If you can't make or receive calls on your iPhone - Apple Support

Cheers!

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my iPhone 6 cuts out during conversations. It seems to be happening with more conversations than not. Can anyone help?

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