gracemorris99
Level 1
(4 points)
Apple Music
Q: Can I access my access code by phone call?y
My iPhone is disabled and I need an access code to sign into iTunes to restore it but my screen only says disabled. Could I get a phone call that says my access code?
iPhone 6, iOS 9.3.2
by ChrisJ4203,Apple recommended
ChrisJ4203
Level 9
(57,350 points)
iPhone
Your passcode only exists on your device. You are the only one that knows it. If you have forgotten the passcode and the device is disabled, then you are going to have to restore the device to remove the passcode. Follow the instructions in this support document to restore your device. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
