lenandcheryl

Q: my macbook shut itself off and won't let me login

I was trying to get into YouTube on my Macbook Pro when it turned itself off. After a few seconds it popped up with the white screen with the apple and a loading bar. When the bar filled it came up with the screen that has "guest user" and my account, plus the sleep, restart, and shut down buttons. None of these are clicking, even when I hold down my power button. I have the light touch option on the track pad so I don't know if that makes a difference, but I need help!

Posted on Jun 6, 2016 10:30 PM

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Q: my macbook shut itself off and won't let me login

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