My new MacBook Air, recently purchased, drops internet connection whether it is connected by WIFI or with Personal Hotspot by USB cable. Once it drops there is no way to get is back. I have to log out and log in again and only then I am able to reconnect.
Macbook Air: mid 2015 model.
OS: El Captain
Any help on this issue would be highly appreciated.
MacBook Pro, OS X Mountain Lion (10.8.2)
Hi. Take a look at this article, it should help you How to troubleshoot Wi-Fi connectivity in OS X Lion or earlier - Apple Support
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
I have the same wifi issues as well. The troubleshoot unfortunately doesn't help. Every time I try to load a page my wifi just randomly turns off and on again. I think it has something to do with the OS because before upgrading to El Capitan I would never have this problem.
Hi Cohen,
Thank you for your reply. But I am having El Captain installed on my Macbook.
Hi
I have this exact problem with my Macbook Air, early 2015 model running El Captain. I am onto my 2nd replacement (i.e. this is the 3rd MacBook) and have had the same problem with each one. All other Mac devices (old Macbook, plus iPads, iPhones work fine).
Did you get anywhere resolving this problem.
thanks heaps
macbook drops internet connection
