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Yeongen93

Q: Why is the app download and update so slow?!

the apps been update and downloading for hours, buts its only 20% done. What is wrong? internet speed has no problem at all

iPhone 6, iOS 9.3.2

Posted on Jun 7, 2016 9:10 AM

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Q: Why is the app download and update so slow?!

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  • by ckuan,

    ckuan ckuan Jun 7, 2016 9:28 AM in response to Yeongen93
    Level 7 (33,247 points)
    Jun 7, 2016 9:28 AM in response to Yeongen93

    Are you downloading directly with your iPhone?

    Note: You cannot download apps that are over 100 MB using cellular data.

    Best you download them using computer iTunes then sync them over to your iPhone.

  • by elcpu,

    elcpu elcpu Jun 7, 2016 9:30 AM in response to Yeongen93
    Level 6 (15,941 points)
    Photos for Mac
    Jun 7, 2016 9:30 AM in response to Yeongen93

    Try resetting the App Store:

    Close the App Store completely from the app switcher window by double clicking the Home button and swiping up the App Store preview pane until it disappears from the screen. Then sign out of the iTunes Store (in Settings).

    Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.

    Then sign back into the iTunes Store.

  • by Sylphy,

    Sylphy Sylphy Jun 10, 2016 7:14 AM in response to elcpu
    Level 1 (4 points)
    iPhone
    Jun 10, 2016 7:14 AM in response to elcpu

    I also have same problem. Try your method also no use. Anyway, thanks for the suggestion.