kgiannis

Q: iMac repeat mac startup sound and black monitor

I have a problem about 3 days ago.

When i open my imac with button, i listen the mac start up sound (https://www.youtube.com/watch?v=XZ1mpI01evk) with Black monitor and the mac start up sound repeat again and again with black monitor.....Nothing more

I try to disconect the imac and connect again, press cmd+R or cmd+R+T but nothing.

I call the Apple support center in Greece and they dont know nothing and dont help me. They tell me to send my imac in authorized apple repair to see the problem. So apple want to pay all figuratively and all diagnostics, so I say why i buy a apple product 2500 euro ? Where is the help and support of Apple?

Does anyone has the same problem like me?

Please Help me, i want to know what is this problem before send it in Repair apple store (and pay!!)

iMac (27-inch Mid 2010), iOS 5.0.1

Posted on Jun 7, 2016 9:46 AM

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Q: iMac repeat mac startup sound and black monitor

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  • by srbwanderer,

    srbwanderer srbwanderer Jun 8, 2016 1:28 PM in response to kgiannis
    Community Specialists
    Jun 8, 2016 1:28 PM in response to kgiannis

    Hello kgiannis,


    Thank you for using the Apple Support Communities!

     

    I know how important it is to have your computer working!

     

    There are a few steps you can try to get the iMac running.  They can be found here: If your Mac won‘t turn on.  Be sure to go through each step carefully.  If the iMac still will not power on, then the next step would be to have it looked at by an Authorized Apple Service Provider.  You can find the nearest location here: Apple Service Locations

     

    Thank you for using Apple Communities!