i had a problem with my iPhone and they had to swap it out at the apple store. Now i cant get my watch to pair with the new phone

I had a technical problem with my iPhone and took it to the Apple Store where they swapped it out for another. Now I can't get my watch to pair with the new iPhone, either automatically via the animation or manually, any suggestions?

iPhone 4S, iOS 5.1

Posted on Jun 7, 2016 3:07 PM

Reply
4 replies

Jun 7, 2016 5:49 PM in response to justmaverick

Hi ...



See: "What if I didn’t unpair my Apple Watch before setting up my new iPhone?"


Here > Switch your Apple Watch to a new iPhone

If you have your old iPhone, but you erased it

You should erase your Apple Watch, then pair it with your new iPhone. If you restored your new iPhone from a backup, you can restore your watch from a backup when you pair. You might lose Activity, Workouts, or settings on your watch that changed between the last backup and now.

If you don't have your old iPhone or a backup

You should erase your Apple Watch, then pair it with your new iPhone. If you’re asked to restore from a watch backup, select the most recent backup. You will lose Activity, Workouts, or settings on your watch that changed between the last backup and now.

Without an iPhone backup, you’ll need to set up your Apple Watch as new. You will lose any previous Activity, Workouts, or settings, but your other content will sync from the new iPhone to your Apple Watch.

If nothing above helps, best to make a trip back to the Apple Store and let hem pair your Apple Watch.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i had a problem with my iPhone and they had to swap it out at the apple store. Now i cant get my watch to pair with the new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.