Q: Blue Screen of Death...Urgent!!
-
Jun 7, 2016 8:19 PMby elcpu,HelpfulTry Recovery Mode
Connect your device to your computer and open iTunes.
While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.
Keep holding until you see the recovery mode screen and wait for it to restore.
You may have to do the above more than once as recovery mode is difficult to get into.
Restore as New first and then restore from backup if desired.
https://support.apple.com/en-us/HT201263
If the above steps do not help, you will have to have it tested at an Apple Store.
-
Jun 7, 2016 8:19 PMby elcpu,HelpfulHELPER247a wrote:
Thank you for the super quick response, I really appreciate it! So how much would it cost to send to Apple? Would it even be worth it?
You are welcome. The Apple Store should test it for free. If it is a hardware issue the costs would be: iPhone Repair - Official Apple Support
So to your second question, probably not....
-
Jun 7, 2016 8:19 PMby HELPER247a,Okay thank you so much. So right now, after much patience, the phone restarted, and I chose it to continue as new user or new phone or whatever that option was. Is it possible to get my photos, contacts, app stuff, etc. back or should I avoid any old back up because it could possibly be corrupting my iPhone?
