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Andig1978

Q: Cannot sync iPhone 6s to iTunes

64 gig phone, just got today.  Try to sync to iTunes, but it keeps saying cannot recognize iPhone since iTunes is out of date.  Have downloaded and indtalled new iTunes twice and restarted both times.  Still giving same error message to download new version of iTunes!

iPhone 6s, iOS 9.3.2, New phone

Posted on Jun 7, 2016 7:58 PM

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Q: Cannot sync iPhone 6s to iTunes

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  • by Rysz,

    Rysz Rysz Jun 7, 2016 8:05 PM in response to Andig1978
    Level 7 (20,838 points)
    iPhone
    Jun 7, 2016 8:05 PM in response to Andig1978

    Tthe current version of iTunes is 12.4.1. Check in the About iTunes menu item if that's the version you have. While you're at it, tell us what version of OS C you have installed, and what computer model you have.