HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
-
All replies
-
Helpful answers
-
Jun 7, 2016 11:30 PM in response to maisam14by D.Cohen,Hi
Take a look at this Apple Support article:
https://support.apple.com/en-us/HT204051
Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings -
Jun 7, 2016 11:38 PM in response to D.Cohenby maisam14,Dear D.Cohen,
I have already tried all these options. In fact i reset my device for two times but still it is unable to detect any network.Although I can turned on and Off wifi button but it is not showing up any network. !
-
Jun 7, 2016 11:42 PM in response to maisam14by D.Cohen,I see. If it doesn't help, you can try to switch on Airplane mode: temporarily switch on Airplane mode and then turn it off to see if the Wi-Fi issues be solved. Swipe up from the bottom to bring the Control Center > Toggle Airplane mode on for 10 seconds > Toggle it to off.
This step can also help you: disable Wi-Fi Networking in System Service:
Go to Settings, choose Privacy, tap Location Services, tap System Services, turn off Wi-Fi Networking. This does not turn off wireless networking in iOS entirely, only relates to your location being used for Wi-Fi Networking.
As a final step:
Change DNS Settings to Google: Settings > Wi-Fi > Tap on the (I) button to the right of the router name, then scroll down to DNS and tap the numbers, then enter "8.8.8.8".
-
Jun 7, 2016 11:56 PM in response to D.Cohenby maisam14,Thanks for your help....
The first two options did not work....
Last option you suggested, I can not try this out... As my device is not detecting any network (Router Name)
Anyways thanks a lot for your timely and fast response
-
Jun 8, 2016 12:00 AM in response to maisam14by D.Cohen,I wish it would help but... maybe it's better to make an appointment at the Apple Store cause it can be a hardware issue.