TheGolfVixen
Level 1
(4 points)
Q: iTunes charged previous Debit Visa card but I don't have bank account anymore. I updated to new card prior to purchase. Why did it charge previous card? I may owe that old bank $$ of overdraft fees. Help.
We closed our bank account recently and opened up new account at another bank. I made 2 purchases last night on iTunes. I entered in new debit Visa card number & removed the old one from previous bank, yet the previous bank we banked with shows NEGATIVE -$1.98 even though I updated the payment information on iTunes prior to purchase. Please help!
iPhone 6 Plus, iOS 9.3.2, null
K Shaffer
Level 6
(14,394 points)
You will have to contact Apple support for iTunes issues including Billing, etc.
See your purchase history in the iTunes Store on a Mac or PC - Apple Support
The following link should go to a page where options appear to direct you further...
You may need to login to Apple to access these pages, if not already.
• Apple - Support - Topic Selection:
Not sure if there is a delay after changing payment information in the Store or not.
Or if there is a way to test a change before committing to buy, without knowing.
Good luck!
