Q: Problems with scanning on Epson WF 2540
I have just bought a iMac and have installed the printer. The print function works fine without problems. However I can not scan documents in pdf format.
Error Message from the printer - Communication error. Make sure the computer is connected, then try again.
iMac
Posted on Jun 8, 2016 2:52 AM
If you're using Epson software to scan have you checked for an update on their website? Have you checked with Apple to see if the scan function is supported under El Capitan for your printer? Printer and scanner software available for download for your Mac - Apple Support
Have you tried resetting the printing system? OS X Yosemite: Reset the printing system
Third party VueScan restores scanner function to many unsupported models https://www.hamrick.com/
Posted on Jun 8, 2016 3:25 AM