iPod sync problem

I am receiving the following when I sync my iPod.


"Some of the items in the iTunes library including "xxx' were not copied to the iPod "xxx's iPod" because they cannot be played on this iPod."


The sync removes the 67 files in question from my iPod. These are aif, aac and mp3 files which were formerly on the iPod. I have to identify them in iTunes, click on them, play them briefly ans then they will sync. This is a bit of a trial when I just want to remove and add the odd file.


I have a Macbook pro retina 2015.


Help please?

iPod touch

Posted on Jun 8, 2016 2:18 AM

Reply
4 replies

Jun 10, 2016 3:00 AM in response to JackT44

Thanks for your reply JackT44. Unfortunately I found no information dealing with my specific problem. I have checked all the ways in which these files might by synced but no luck. Having clicked on each one - there are now 100 files that will not sync, and getting them back on my iPod again I thought that it might be alright. I have even played some of them. They are on the iPod. Or at least they were. Now they have been removed. I cannot identify why these particular files are removed and not re-synced. I reset to factory settings and tried again. No recognition of these apple codecs again. I need to get them on today as I am away for a week. I'll just have to click them individually and keep on doing it until I can find the answer to the problem. I can only suppose that there is a button somewhere that I have not/or have clicked. Wish I knew which one it is.

Jun 10, 2016 3:06 AM in response to JackT44

Solved it. For some reason my iTunes folder location had been removed from my preferences. I do not know why. I do not remember doing that. I can only assume that the unsynced files were not recognised for some reason because they were added when I set the new location again.

Many thanks. Good to know there are people who know stuff out there willing to help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod sync problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.