Q: Netflix app crashes when signing into my account
Hi everyone!
So I've been using my Netflix app on an iPhone 5 and it works perfectly (although the app crashed sometimes, it worked after a few attemps). The problem started yesterday when my mom wanted to sign in on her device. The email and password where correct but when the app was "signing in", it suddenly crashed (every time we tried). The problem was finally solved when I logged out from my own iPhone but now I'm the one with the problem even when my mom signed out after using it.
I have the basic plan on Netflix but I understand the restrictions are for how many streams you can have at the same time, not how many devices are logged into your account.
I would really appreciate the help because it's driving me crazy and it seems (after hours searching), I'm the only one with a problem like this.
iPhone 5, iOS 9.3.2
Posted on Jun 8, 2016 6:06 AM
