activity app frozen

After charging overnight, when I put it on, the Activity app was frozen. The time did not change and the circles did not expand as I moved. The corresponding Activity app on myiPhone however, does reflect the current time and does record the activity that the Apple Watch sensors recorded. Is there some way to wake up this app on the Watch? Is there a way to reboot the watch? Other apps on the Watch appear to be working the way they are supposed to.

Apple Watch

Posted on Jun 8, 2016 9:51 AM

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3 replies

Jun 8, 2016 11:04 AM in response to moontube

Hi


It may help to restart both your iPhone and your watch:


- Turn both devices off together, then restart your iPhone first;

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;

- To turn it back on: press and hold the side button until you see the Apple logo.


If you have not yet done so, it may also help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Update the software on your Apple Watch - Apple Support

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activity app frozen

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