whatsapp quick reply not working from my lockscreen

i have iphone 6 with the latest ios. when i receive notifications on my lockscreen from whatsapp and then try to reply via the lock screen quick reply, the keyboard does not show up and there is no usable function. anybody have any clue as to why this could be happening? its frustrating to have to open my phone to use whatsapp everytime.

iPhone 6, iOS 9.3.2

Posted on Jun 8, 2016 3:48 PM

Reply
2 replies

Jun 23, 2016 6:12 AM in response to T0asti

I have this issue now too on my brand new 6s.


Keyboard won't appear and messages will disappear from lock screen because there is nothing to click on.


Problem persists even when:

1) delete and reinstall app

2) restoring phone from backup


However, problem solved when installing fresh app onto factory reset phone but this means i need to start fresh and cannot port contents over from my backup.


Already contacted whatsapp but it's freaking annoying!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

whatsapp quick reply not working from my lockscreen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.