marcodumb
Level 1
(4 points)
Q: how do i retrieve my security answers?
I forgot my security answers I really don't know how that happened but it did. Whats my best option because I ran out of guesses.
King_Penguin
Level 10
(132,157 points)
If you have a verified rescue email address on your account (an additional/alternate email address is different) you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email addressyou will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset - from the above link :
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If your country isn't on that ‘call us for help’ page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
