iPhone
Q: my earphones broke after 5 days, can Apple Store give me new ones?
I was just listening to music and as I pulled out my earphones, the metal bit came off and parts of it stayed in the hole in my phone. i only got my iPhone 6S+ 5 days ago. Can I get new earphones from Apple as it's not my fault they broke
iPhone 6 Plus, iOS 9.3.2
Posted on Jun 9, 2016 5:16 AM
by wegras,Apple recommended
Wireless
Take the phones and the iPhone to an Apple Store genius bar
They will determine whether the product is faulty or the damage is caused by mis-handling
If faulty, I would imagine warranty would cover it
Posted on Jun 9, 2016 9:15 AM