Rexboyx28

Level 1 (4 points)

iTunes

Q: Can anyone help me!!! I can use my App store credit to buy apps from apps tore, but I can use the app-store credits to buy from apps. Does anyone know how to fix this?

Can anyone Help?

iPhone 5c, iOS 9.3.2

Posted on Jun 9, 2016 3:49 AM

I have this question too

Q: Can anyone help me!!! I can use my App store credit to buy apps from apps tore, but I can use the app-store credits to buy from ap ... more

All replies

Helpful answers

by D.Cohen,

D.Cohen Jun 9, 2016 3:56 AM in response to Rexboyx28
Level 6 (8,424 points)

Desktops

Jun 9, 2016 3:56 AM in response to Rexboyx28

Hi, take a look at this article, maybe it will help you Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support
Reply options

Link to this post

by Rexboyx28,Helpful

Rexboyx28 Jun 9, 2016 4:50 AM in response to D.Cohen
Level 1 (4 points)

iTunes

Jun 9, 2016 4:50 AM in response to D.Cohen

Its not helpfull, to me at all!
Reply options

Link to this post

by Rexboyx28,

Rexboyx28 Jun 9, 2016 4:51 AM in response to Rexboyx28
Level 1 (4 points)

iTunes

Jun 9, 2016 4:51 AM in response to Rexboyx28

I have redeemed an gift card but I cant buy any app form app store. but when I go to some app and I want to buy crystals or something it works fine, but when I am trying to buy an app that costs money it says your purchase could not be completed
Reply options

Link to this post

by King_Penguin,Helpful

King_Penguin Jun 9, 2016 6:15 AM in response to Rexboyx28
Level 10 (132,650 points)

iTunes

Jun 9, 2016 6:15 AM in response to Rexboyx28

Are you also getting a message to contact iTunes Support ? If you are, have you done so (you already know that these are user-to-user forums, not iTunes Support) ?
Reply options

Link to this post

by Rexboyx28,

Rexboyx28 Jun 9, 2016 6:17 AM in response to King_Penguin
Level 1 (4 points)

iTunes

Jun 9, 2016 6:17 AM in response to King_Penguin

I got It all fixed! I just did a live Chat with apple support, and it only took me almost 5 min to fix it, but thx
Reply options

Link to this post