Covref
Level 1 (8 points)
iBooks

Q: iOS 9.3.2 deleted all PDFs

So I did the update recently, and tthen today before going on holiday, found that there were about 23 software updates.

This in itself was a nightmare, as the iPad 3rd gen, now restarts after every app update has installed?????

 

However, this is a minor irritation compared to having connected to my MBPro and back up to it that I discover my iBooks folder completely empty, there were only PDF's in there, about 10.

All very important to me, and now gone, I'm not sure where to look on the MBPro for the files??

I have searched iCloud, I think, and can't seem them there either.

please help.

iPad (3rd gen) Wi-Fi, iOS 9.3.2

Posted on Jun 9, 2016 9:19 AM

Close
Covref

Q: iOS 9.3.2 deleted all PDFs

  • All replies
  • Helpful answers

  • by AppleJen77,

    AppleJen77 AppleJen77 Jun 10, 2016 9:25 AM in response to Covref
    Community Specialists
    Jun 10, 2016 9:25 AM in response to Covref

    Hello, Covref!

     

    I can understand wanting to recover your PDFs.  If they were added to iBooks with the recent changes to iOS, then you may find them in iCloud Drive.  

    Use iBooks with PDF documents on your iPhone, iPad, or iPod touch

    Sync and save PDFs

    The first time that you open iBooks after you update to iOS 9.3 or OS X 10.11.4, you'll be prompted to use iCloud. Learn more about syncing your books and PDFs using iCloud.

    Use iCloud Drive or iBooks to access your PDF files, ePub files, and books

    You can use iBooks and iCloud Drive to sync ePub, iBooks Author books, and PDF files so that you can access them on all of your devices. After you turn on iCloud Drive, all files automatically upload to iCloud*. Any ePub, iBooks Author book, or PDF file that you add to your iBooks library later also automatically upload to iCloud*. 

     

    If they were uploaded to iCloud Drive, you should be able to restore them from there with this article: iCloud: Use iCloud Drive on iCloud.com, specifically: 

     

    Download files

    You can download files that you want to copy from iCloud Drive to your computer. Any changes you make to a downloaded file appear only on your computer unless you subsequently upload the file to iCloud Drive. 

    1. Go to iCloud Drive on iCloud.com. 

    2. Select the files you want to download, then click the Download button  in the iCloud Drive toolbar. 

       

      The files are saved in the Downloads folder on your computer (or other folder specified in your web browser’s preference or option settings).

     

    If the files are not showing in iCloud Drive on the website, double check to see if they might have been deleted: 

     

    Restore deleted files

    You can restore files you deleted from iCloud Drive in the last 30 days, whether you deleted them on iCloud.com, your iOS device, your Mac, or your Windows computer. However, you can’t restore files you permanently removed as described in “Remove deleted files immediately,” below. 

    1. Go to Settings on iCloud.com, then click Restore Files (in the Advanced section). 

    2. Select each file you want to restore, or select Select All.

       

      If a file was in a folder when you deleted it, the folder location is shown below the filename.

       

      The list of deleted files may contain more files than can be shown at once. Scroll to see more.

    3. Click Restore.

    Look for your restored files in the folders they were in when you deleted them. For example, if a file was in the Pages folder when you deleted it, look for the restored file in the Pages folder.

     

    This might help also: Get help finding missing information in iCloud after restoring an iOS device

     

    Hope these steps help! Cheers!