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Jun 9, 2016 5:40 PM in response to bmwoolsby rwang5,Good day bmwools,
I believe that you can restore your iPod by turning it on, letting it sit on the lock screen, and connecting it to a computer that you have previously synced with. From there, you are able to restore your iPod to a previously backed-up version or restore it to factory settings (wiping everything).
Good luck,
Raymond