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Helpful answers
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Jun 10, 2016 10:13 AM in response to Heatherisacatby srbwanderer,Hello Heatherisacat,
Thanks for using the Apple Support Communities!From what I can gather, you're unable to connect to Wi-Fi on your iPod and cannot get the correct date to show on it as well.
I take my iPod with me everywhere so I know that how important it is that it work right.
The first thing I would suggest would be to restart the iPod.
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Additional information can be found here: Restart your iPhone, iPad, or iPod touch - Apple Support
Have a great day!
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Jun 10, 2016 10:30 AM in response to Heatherisacatby lllaass,Not know exactly what happens when you try do some of those thinks like update iOS:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
Restore your device from an iCloud or iTunes backup - Apple Support
https://support.apple.com/en-us/HT204184
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
https://www.apple.com/retail/geniusbar/
And if necessary:
- iOS: Not responding or does not turn on
https://support.apple.com/en-us/HT201412
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
how do you make a genius bar appointment? | Apple Support Communities
Apple Retail Store - Genius Bar

