My ipod asks me to verify my apple ID so i go to settings and type in my password then it loads for hours and ends up not working. Because of this i cant use my imessage or facetime or really anything. please help what do I do
iPod touch, iOS 9.2
That's what happened to my frien'd iPhone 6(sort of). She can't download anything because it constantly asks for Apple ID, and when it does work it kept asking for her credit card, even if it was a free app. It just kept loading and loading. I fixed it by giving a different Apple ID( or credit card) then log out(or remove it) and then added her one back again(ID or credit card). Hope this helped.
Note:
Try and hard restart iPod(home button + power button)
i would try to reset my ipod (reboot) but my home button doesn't work
also I didn't quite understand what you said
Are you using Two-Step Verification by any chance?
Cheers,
GB
To reset the iPod without the hardware buttons,
- Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and re-pair BT devices
What happens when you log into your account/ID and verify your payment method?
I tried what you said but I still cant sign into my imessage or facetime
Are you using Two Step Verification?
GB
Can you verify your account in iTunes on a computer?
what do you mean by that
well its just an ipod problem. (i think) i cant really explain this correctly
Two Step Verification is a sign in process that requires you to enter a 4-digit verification code that is sent to one of your devices. It also requires an App-specific password to sign in to Messages and FaceTime. So, that was why I asked. If you are using it, and you try to sign in with your regular Apple ID password, you won't be able to sign in.
However, if you were using Two Step Verification, you would know it, so the situation described above would not apply to you.
Sorry,
GB
no im not using that. so what happened exactly was a thing pop in my screen which said " go to settings to verify your apple ID" just randomly out of nowhere. so i went to settings to do that and it just loaded forever so i just gave up and did my thing on other apps. later on i went to settings>itunes and app store andi was signed in. i also went to icloud to signed into that. everything is sign in except my imessage and facetime..i tried signing in but it just say "unable to sign into imessage"
Try the troubleshooting steps in this Support Article: If you get an error when trying to activate iMessage or FaceTime - Apple Support
Best of luck,
GB
ok well that problem is fixed, it somehow just worked but now i have a bigger problem. my Ipod is glitched out or something. i was on clash of clans then tried to go back home but it freaked out and now its stuck it wont load anything. i tried to reboot it but its not able to it just turns on, opens the screen from home screen with my game file open. it doesnt even ask for my password . ugh sorry this sounds like nonsense. i dont know how i can explain it
Did you try double-clicking the Home key to see if you can close the app? When you reset the device, did you hold both the Home and Power buttons down until the Apple appeared? This can take up to 30 seconds. You have to keep holding them down.
Cheers,
GB
My ipod asks me to verify my apple ID but its not working
