theresialp

Q: Iphone 4s screen

the bottom of the screen of my iphone 4s suddenly turned black , though the rest of the screen can still be operated . how would I fix it?

iPhone 4S, iOS 7

Posted on Jun 9, 2016 8:39 PM

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Q: Iphone 4s screen

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  • by ManSinha,

    ManSinha ManSinha Jun 9, 2016 8:40 PM in response to theresialp
    Level 6 (10,250 points)
    iPhone
    Jun 9, 2016 8:40 PM in response to theresialp

    Do a forced restart -  After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.

    Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up

     

     

    If that does not work

     

     

    Backup to iTunes

    Then restore as NEW using iTunes

    Do not restore the backup

     

    See if the problem resolves

     

    If it does - restore backup

     

     

    If the problem persists

     

    Please make a Genius appointment at an Apple Store, or go to another authorized service provider.