Why when I connect my i-pod no details appear on screen

When I connect my I-pod to I-Tunes the screen shows no details

Posted on Jun 10, 2016 3:23 AM

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Jun 10, 2016 7:16 AM in response to brianroberts16

Hi. This article may help you If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Jun 10, 2016 7:42 AM in response to D.Cohen

Did your answer mean contact Apple support

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Why when I connect my i-pod no details appear on screen

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