HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Jun 10, 2016 2:25 PM in response to jithu87by BBoiss,About encrypted backups in iTunes - Apple Support
There is no way to recover your information or turn off Encrypt Backup if you lose or forget the password.
How can I turn off iTunes backup encryption?
To turn off iTunes backup encryption, enter the password and uncheck the Encrypted backup box in iTunes. Your encryption password is always required to turn off backup encryption.
You can't use an encrypted backup if you don't have the password. If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new. Erasing removes all data from your device. If you don't want to erase your device, restore from an iCloud backup instead.
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Jun 10, 2016 2:28 PM in response to jithu87by elcpu,If you forgot the Encryption Password:
https://support.apple.com/en-us/HT205220
There is a work around however. To bypass the issue of encrypted backups always being encrypted:
Backup to iCloud. Then erase the phone. Then backup to iTunes as an unencrypted backup. Then restore from the iCloud backup. Then backup to iTunes again.
From: https://discussions.apple.com/message/30209896?tstart=0#30209896