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Q: apple tv "could not sign in"

The power went out the othernight and since then apple tv not responding (lights flicker when remote buttons are pushed but nothing else)

 

I unplugged the device for 30 seconds and turned it back on but got the home screen for 3 seconds before a message came up "could not sign in" with an "ok" button.

 

Pressing ok does absolutely nothing as does any of the other buttons. I tried holding "menu" and down arrow for 6 seconds = nothing.

 

I tried using airplay from the ipad and it worked. Then when I disconnected it went back to the normal menu but no buttons worked - I couldn't move the selection off "movies" - the light flickers but nothing happens???

 

How can I get my apple tv to work again?

Posted on Jun 10, 2016 6:00 PM

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Q: apple tv "could not sign in"

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