Appstore declining my correct billing information

Question

Level 1

5 points

Appstore declining my correct billing information

The appstore has declined my correct billing info and is preventing me from even making free purchases, i tried switching to a different ID but then i can'tupdate any apps because they were downloaded on the other account and it asks me to checm my info again and then declines it again, when i go to my ID page to check the info there'sno NONE button to select so i can't just switch back to no payment method. I have seen posts about this problem from back in 2010 so it's still here, PLEASE HELP!

iPod touch, iOS 9.3.2

Posted on Jun 11, 2016 2:00 AM

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Answer 1

lllaass

Level 10

210,519 points

Jun 11, 2016 2:08 AM in response to Ionex

Maybe:

Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Payment methods you can use in the iTunes Store, App Store, and iBooks Store - Apple Support

If necessary:

http://www.apple.com/support/itunes/contact/

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Answer 2

LACAllen

Level 8

43,590 points

Jun 11, 2016 4:54 PM in response to Ionex

And the answer has likely been the same since 2010 as well.

It is your bank that is declining the change, not Apple. It is most likely the CVV that is not correct. Apple requires it's account holders to validate themselves using a valid, including a CVV that is authorized by their bank in real time, payment method. Once done, you can absolutely remove the payment method and get all the free apps you wish.

This is a measure to protect all of us from fraud.

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