Hello Eric
e-mailing my reply seems to be the only way I can get back to you - when I click on your link (below) I get a window where clicking on 'Reply' does nothing, and when I go to the forums website I cannot see my question shown there...
So - to answer your initial questions:
- I have entered the Post Office's incoming mail server and outgoing server details correctly (double-checked with helpline man) in Mail: Preferences: Accounts (having added the name POst Office broadband as a new account) and then clicked on Save Changes . The Post Office inbox and Sent box then appear in my Mailboxes in the main Mail screen, but they are greyed out. I tried quitting and re-launching Mail, but to no effect. So e-mails sent to my 'pobroadband.co.uk' account address arrive in my Post Office webmail page, but do not get picked up in Apple Mail. Also I cannot use Apple Mail to send e-mails using Post Office Broadband.
- Then the Post Office 'helpline' man got me to send myself an e-mail from their webmail site to my TalkTalk (Tiscali) account, which worked - but Mail still doesn't pick up e-mails sent by other people to my Post Office address...
Hope you can help!
Peter W.