Michael Haffey

Q: suddenly slow wifi connection

For the last few days I've had dramatically slower network connection using my iMac.  Network connections on my iPhone and iPad work just as fast as normal, as do other people's connections here at my home.  In addition, when I boot my system it takes quite some time for the WiFi connection to get established.

 

I can't think what I've changed (but there must be something, right?).  So I downloaded Etrecheck (which itself took almost 10 minutes).  The output is below.  I'd be grateful for suggestions on how to solve this.

 

EtreCheck version: 2.9.12 (265)

Report generated 2016-06-11 12:48:30

Download EtreCheck from https://etrecheck.com

Runtime 1:46

Performance: Excellent

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: No problem - just checking

 

Hardware Information:

    iMac (27-inch, Late 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac13,2

    1 3.2 GHz Intel Core i5 CPU: 4-core

    32 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 0/DIMM1

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM1

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

        iMac 2560 x 1440

 

System Software:

    OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

 

Disk Information:

    LaCie   2big v2 THB USB3 Raid 1 disk2 : (6 TB) (Rotational)

        EFI (disk2s1) <not mounted> : 210 MB

        Lacie1 (disk2s2) /Volumes/Lacie1 : 6.00 TB (1.03 TB free)

 

    APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)

        EFI (disk1s1) <not mounted> : 210 MB

        Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk3) / : 3.11 TB (2.63 TB free)

            Core Storage: disk0s2 120.99 GB Online

            Core Storage: disk1s2 3.00 TB Online

 

    APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Boot OS X (disk0s3) <not mounted> : 134 MB

        Macintosh HD (disk3) / : 3.11 TB (2.63 TB free)

            Core Storage: disk0s2 120.99 GB Online

            Core Storage: disk1s2 3.00 TB Online

 

    MARVELL VIRTUALL   ()

 

USB Information:

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

    Lexar  USB_3_0 Reader 

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

        LaCie 2big TBT2 USB3

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.GenesysLogic.driver.GLLUD (8.8.8 - SDK 10.6 - 2016-06-03) [Support]

    [loaded]    com.LaCie.ScsiType00 (1.5.1 - SDK 10.5 - 2016-06-03) [Support]

    [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.4899 - 2016-06-03) [Support]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    154 Apple tasks

    [running]    77 Apple tasks

 

System Launch Daemons:

    [not loaded]    43 Apple tasks

    [loaded]    154 Apple tasks

    [running]    93 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-03-24) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-14) [Support]

    [failed]    com.canon.MFManager.plist (2012-05-22) [Support]

    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-13) [Support]

    [running]    com.epson.eventmanager.agent.plist (2012-05-08) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

    [running]    com.lacie.LaCieDesktopManagerAgent.plist (2016-06-11) [Support]

    [running]    com.logmein.logmeingui.plist (2015-03-27) [Support]

    [loaded]    com.logmein.logmeinguiagent.plist (2015-03-27) [Support]

    [not loaded]    com.logmein.logmeinguiagentatlogin.plist (2015-03-27) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2014-04-12) [Support]

    [loaded]    com.paragon.updater.plist (2015-03-18) [Support]

    [not loaded]    com.teamviewer.teamviewer.plist (2015-03-20) [Support]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-03-20) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-14) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-14) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-05-09) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-03-03) [Support]

    [loaded]    com.lacie.LaCieDesktopManagerDaemon.plist (2014-04-30) [Support]

    [not loaded]    com.logmein.logmeinserver.plist (2015-03-27) [Support]

    [loaded]    com.logmein.raupdate.plist (2015-03-27) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2014-04-12) [Support]

    [loaded]    com.prosofteng.KXInstaller.plist (2014-02-17) [Support]

    [loaded]    com.teamviewer.Helper.plist (2015-02-27) [Support]

    [not loaded]    com.teamviewer.teamviewer_service.plist (2015-03-20) [Support]

 

User Launch Agents:

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-06-23) [Support]

    [running]    com.spotify.webhelper.plist (2016-06-11) [Support]

 

User Login Items:

    Skype    Application  (/Applications/Skype.app)

    ElementsAutoAnalyzer    Application  (/Applications/Adobe Elements 11 Organizer.app/Contents/ElementsAutoAnalyzer.app)

    Spotify    Application Hidden (/Applications/Spotify.app)

 

Other Apps:

    [running]    com.adobe.ElementsAutoAnalyzer.93472

    [running]    com.etresoft.EtreCheck.305312

    [running]    com.skype.skype.70432

    [running]    com.spotify.client.173152

    [loaded]    399 Apple tasks

    [running]    205 Apple tasks

 

Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    Default Browser: 601 - SDK 10.11 (2016-05-25)

    OfficeLiveBrowserPlugin: 12.3.6 (2014-01-07) [Support]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-03-24) [Support]

    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]

    AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

    Silverlight: 5.1.10411.0 - SDK 10.6 (2014-03-04) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-25)

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-14) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

    GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

    Scorch: Unknown - SDK 10.2 (2014-08-19) [Support]

    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-26) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

    Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

 

3rd Party Preference Panes:

    Flash Player (2016-05-09) [Support]

    Java (2016-04-26) [Support]

    Paragon NTFS for Mac ® OS X (2015-09-02) [Support]

 

Time Machine:

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 3.11 TB Disk used: 475.97 GB

    Destinations:

        Data [Network]

        Total size: 3.00 TB

        Total number of backups: 53

        Oldest backup: 22/11/2015, 09:56

        Last backup: 11/06/2016, 12:04

        Size of backup disk: Adequate

            Backup size 3.00 TB > (Disk used 475.97 GB X 3)

 

Top Processes by CPU:

        53%    mds

        20%    com.apple.WebKit.Networking

        12%    mds_stores

         9%    com.apple.WebKit.WebContent

         8%    kernel_task

 

Top Processes by Memory:

    1.53 GB    kernel_task

    426 MB    mds_stores

    262 MB    Spotify Helper(2)

    229 MB    mdworker(22)

    229 MB    Skype

 

Virtual Memory Information:

    27.00 GB    Free RAM

    5.37 GB    Used RAM (1.50 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Jun 11, 2016, 12:44:54 PM    Self test - passed

    Jun 9, 2016, 07:30:08 AM    ~/Library/Logs/DiagnosticReports/FinderSyncHelper_2016-06-09-073008_[redacted]. crash

        com.lemkesoft.graphicconverter9.findersynchelper - /Applications/GraphicConverter 9.app/Contents/PlugIns/FinderSyncHelper.appex/Contents/MacOS/FinderSyncHelper

    Jun 9, 2016, 06:29:45 AM    ~/Library/Logs/DiagnosticReports/FinderSyncHelper_2016-06-09-062945_[redacted]. crash

    Jun 8, 2016, 06:33:17 PM    ~/Library/Logs/DiagnosticReports/FinderSyncHelper_2016-06-08-183317_[redacted]. crash

    Jun 8, 2016, 06:14:26 PM    ~/Library/Logs/DiagnosticReports/FinderSyncHelper_2016-06-08-181426_[redacted]. crash

iMac, OS X El Capitan (10.11.4)

Posted on Jun 11, 2016 4:53 AM

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