I have a question mark when I turn on my Mac. I tried pressing command + R at start up but after about 2-3 minutes of white screen the question mark reappears again. What can it be and what do i need to do?

I have a question mark when I turn on my Mac. I tried pressing command + R at start up but after about 2-3 minutes of white screen the question mark reappears again. What can it be and what do i need to do?

Posted on Jun 11, 2016 5:59 AM

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1 reply

Jun 11, 2016 9:33 AM in response to rusya1

Command-R only works on Macs whose recovery partition was installed when 10.7 or later was installed.


You can try to see if there is a bootable partition by holding down just the Option key at startup.


If there is not, then you probably have a damaged hard drive. Sometimes it is only the directory, sometimes it is the drive itself.

If you are lacking a backup, please read this tip:

My data has become inaccessible, and I don't have a backup!

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I have a question mark when I turn on my Mac. I tried pressing command + R at start up but after about 2-3 minutes of white screen the question mark reappears again. What can it be and what do i need to do?

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