HT201104: iCloud Drive FAQ
Learn about iCloud Drive FAQ
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All replies
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Helpful answers
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Jun 11, 2016 2:37 PM in response to nirajsandhuby FoxFifth,If the app was storing the files in iCloud Drive, use a computer and log in to https://www.icloud.com/ and then click the Settings app there and click "Restore Files" in the Advanced section at lower left.
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Jun 12, 2016 9:09 AM in response to nirajsandhuby FoxFifth,Deleted files are only kept for 30 days. Beyond that time there is no way to recover them.
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Jun 12, 2016 9:26 AM in response to FoxFifthby nirajsandhu,but the the backup file was there till yesterday noon after that i will not seen any where . the backup was uploaded on 27th March 2016 & its size was 132 MB. i need that file please help i need it very badly.
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Jun 12, 2016 9:29 AM in response to nirajsandhuby FoxFifth,The only other thing I can recommend is that you contact Apple: Contact - Official Apple Support
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Jun 12, 2016 12:02 PM in response to FoxFifthby nirajsandhu,is there any way to chat live with apple customer support team
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Jun 12, 2016 12:20 PM in response to nirajsandhuby Eric Root,If you use the link below, sometimes you can get to a live chat option, but it isn't easy.
